Issue
Control Expert (formerly named Unity Pro) is installed, but it does not have any hot fixes under " Help\About Control Expert\Technical Information "
Product line
Control Expert
Resolution
Hot fixes can be found on your Partner Portal at the link below.
https://partner.schneider-electric.com/partners/Menu/Login
If you have installed Control Expert (formerly named Unity Pro) on a computer that has internet access, a tool called Schneider Electric Software Update (SESU) is installed. You can launch this and it will locate the Hot Fixes.
Hot fixes can also be found at se.com, below is a pre-configured search result link that you can select or copy and paste.
https://www.se.com/us/en/download/range/548-EcoStruxure+Control+Expert+Software/?languageCodeTranslation=us_en&isRedirected=true&docTypeGroup=3587139-Software%2FFirmware&htmlLang=en-US&isSDL9Consumer=true&isRightToLeftLocale=false&oneTrustScriptId=21799d79-d173-421f-846e-c7cef429e7c9&enableOtherTranslations=true&otherTranslationsApiUriTemplate=https%3A%2F%2Fwww.se.com%2F%3Ccc%3E%2F%3Clc%3E%2Fdownload%2Fdownload-api%2F%3Ccontext%3E%2F%3FappSource%3DSE%26docReference%3D%3CDOC_REF%3E&gaResourceSequence=gaSnippet1%2CgaPageView%2ConeTrustCookiesImpl&sortByField=Document_Date_New&itemsPerPage=10
An alternative approach would be to contact Technical Support and a link will be provided.
customer.services@se.com
888-266-8705
Control Expert (formerly named Unity Pro) is installed, but it does not have any hot fixes under " Help\About Control Expert\Technical Information "
Product line
Control Expert
Resolution
Hot fixes can be found on your Partner Portal at the link below.
https://partner.schneider-electric.com/partners/Menu/Login
If you have installed Control Expert (formerly named Unity Pro) on a computer that has internet access, a tool called Schneider Electric Software Update (SESU) is installed. You can launch this and it will locate the Hot Fixes.
Hot fixes can also be found at se.com, below is a pre-configured search result link that you can select or copy and paste.
https://www.se.com/us/en/download/range/548-EcoStruxure+Control+Expert+Software/?languageCodeTranslation=us_en&isRedirected=true&docTypeGroup=3587139-Software%2FFirmware&htmlLang=en-US&isSDL9Consumer=true&isRightToLeftLocale=false&oneTrustScriptId=21799d79-d173-421f-846e-c7cef429e7c9&enableOtherTranslations=true&otherTranslationsApiUriTemplate=https%3A%2F%2Fwww.se.com%2F%3Ccc%3E%2F%3Clc%3E%2Fdownload%2Fdownload-api%2F%3Ccontext%3E%2F%3FappSource%3DSE%26docReference%3D%3CDOC_REF%3E&gaResourceSequence=gaSnippet1%2CgaPageView%2ConeTrustCookiesImpl&sortByField=Document_Date_New&itemsPerPage=10
An alternative approach would be to contact Technical Support and a link will be provided.
customer.services@se.com
888-266-8705