Issue:
Can you replace the battery for a ZART12D?
Product Line:
Push Buttons and Operator Interface
Environment:
Harmony XAR
Resolution:
Only the trained people is allowed to change the batteries of the eXLhoist range. The people not trained makes the replacement under their responsibility
If the remote is still under warranty, it can be replaced for free. However, we need the product returned under normal return process and a TEX report should be filed to figure out why the battery failed so quickly.
Can you replace the battery for a ZART12D?
Product Line:
Push Buttons and Operator Interface
Environment:
Harmony XAR
Resolution:
Only the trained people is allowed to change the batteries of the eXLhoist range. The people not trained makes the replacement under their responsibility
If the remote is still under warranty, it can be replaced for free. However, we need the product returned under normal return process and a TEX report should be filed to figure out why the battery failed so quickly.
Released for:Schneider Electric USA
