ION9000 Display 'Upgrade Not Completed Status' when upgrading the firmware on the RD96

How can we help you today?

Issue
ION9000 small display (RD96) upgrade status indicated 'Upgrade Not Completed'

Product Line
ION9000 series meters

Environment
Display Firmware Upgrade

Cause
Some RD96 displays may require a two-step firmware upgrade for compatibility with the ION9000 series meter. The RD96 display firmware must be upgraded with the rmdupg_rd96s_001.000.000_patch.bin file before proceeding with the standard rmdupg_rd96_004.000.000.bin display firmware upgrade file.

Resolution
See the 'RD96 Display upgrade using ION9000 meter.pdf" document (linked below) and the Power Meter user manual for additional information and display firmware upgrade instructions. Note: This remote display OS firmware is not compatible with PM8000 & ION7400 meters running firmware versions 1.4.x and older.

PowerLogic PM89RD96 Display OS Package Patch for affected 3.2.x displays