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Mandatory to install .net framework 3.5 for EcoStruxure Power Design Ecodial

Article available in these languages: Spanish

Issue: The user will come across the “System level exception thrown” error in case of a conflict between the Ecodial and the framework of the window.

Resolution: The user will come across “System level exception thrown” error in case of a conflict between the Ecodial and the windows framework.
We recommend installing Framework 3.5 with which the software should work in harmony, this is the download link.
https://www.microsoft.com/en-us/download/confirmation.aspx?id=21
The below screenshot shows the location in the user system

However, there is a chance that .Net framework 3.5 is not enabled on user’s system even though it is installed.

Kindly refer the below attached screenshot for checking .NET Framework 3.5 Enabled/Disabled state.

Procedure:
  1. Select Control Panel\Programs\Programs and Features
  2. Select Turn Windows features on or off.
  3. Select check box available next to .NET Framework 3.5 (If already installed)
  4. Restart the machine when prompted.
This screenshot shows how to turn on/off windows features on the control panel. 

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