Apple Home

• Apple HomePod (1^st )
• Apple HomePod (2^nd )
• Apple HomePod Mini
• Apple TV HD/Apple TV (4^th generation)
• Apple TV 4K (1^st generation)
• Apple TV 4K (2^nd generation)
• Apple TV 4K (3^rd generation 64/128gb)

Google Home

• Nest Hub (second-gen)
• Google Home
• Google Home Mini
• Nest mini
• Nest Audio
• Nest Hub (1^st Generation)
• Nest Hub (2^nd Generation)
• Nest Hub Max
• Google Nest Wifi Pro
• Google Nest Wifi Router / Point

Samsung SmartThings

• Aeotec SmartThings Smart Home Hub
• Samsung SmartThings Station
• Samsung SmartThings Hub Dongle
• Samsung SmartThings Hub v2
• Samsung SmartThings Hub v3
• Samsung Smart TVs CU8000 and CU7000 (2023)
• Samsung MicroLED TV MNA89MS1BA (2023)
• Samsung Smart Monitor M80C (2023)
• Samsung Soundbar HW-Q990C (2023)
• Samsung NEO QLED 8k and 4K (2023)
• Family Hub refrigerator, model numbers
• RF29CB9900QKAA (US)
• RF23CB9900QKAA (US)
• RF85C9581APW (Korea)

Amazon Alexa

• Echo (2^nd generation)
• Echo (3^rd generation)
• Echo (4^th generation)
• Echo Dot(3^rd generation) (with and without clock)
• Echo Dot(4^th generation) (with and without clock)
• Echo Dot(5^th generation) (with and without clock)
• Echo Flex
• Echo Input
• Echo Plus (2^nd generation)
• Echo Pop
• Echo Show 5 (1^st generation)
• Echo Show 5 (2^nd generation)
• Echo Show 5 (3^rd generation)
• Echo Show 8 (1^st generation)
• Echo Show 8 (2^nd generation)
• Echo Show 8 (3^rd generation)
• Echo Show 10 (3^rd generation)
• Echo Show 15 (1^st generation)
• Echo Studio
• Eero Pro 6E, Pro 6, 6 Plus, 6, PoE 6, and PoE Gateway
• Eero Max 7

Other platforms

• Nabu Casa Home Assistant Yellow
• Home Assistant (Sky Connect dongle)
• Comcast xFi Advanced Gateway
• Hubitat Elevation Model C-8 hub

Matter-compatible device: If the device has the Matter badge on it, you will be able to connect it to any Matter compatible ecosystem.

Matter-compatible app: A Matter compatible app is used to connect the Matter device to a Matter hub/controller during the onboarding process.

Matter controller hub: The Matter controller will be the hub responsible for controlling the Matter device after it is onboarded. A matter controller hub is not needed if you commission the Matter-compatible Schneider X Series devices through the Schneider Home App.

You can use any of the apps from ecosystems that support matter such as:

• Schneider Home app (Andorid/iOS)
• Apple HomeKit app on devices running iOS 16.1 or newer.
• Samsung SmartThings app (Android / iOS)
• Google Home app (Android / iOS)
• Amazon Alexa app (Android / iOS)
• Home Assistant (Android / iOS)
• And more…

Apple: To set up HomePod, you need an iPhone or iPad. Update your iPhone or iPad to the latest version of iOS or iPadOS. To set up your HomePod (2nd generation), you need an iPhone with iOS 16.3 or later, or an iPad with iPadOS 16.3 or later.

Google: You need a Google Account, an Android phone or tablet with Android 8.1 or later and with Google Play services version 22.48.14; Or an iPhone/iPad with iOS 16.5 or later Bluetooth Low Energy (BLE) 4.2 or higher.

Latest version of the Google Home app from the Play Store or App Store.

Amazon Alexa: Alexa app version: 2.2.491118.0 or later and up to date firmware for the supported Matter hub.

Samsung SmartThings: you will need an Android device running SmartThings App version 1.7.91 or higher. iOS device running iOS 16.2 or higher and SmartThings App version 1.6.94 or higher. If you're using a Samsung SmartThings Matter controller listed above, it will need a firmware version 45.9 or higher and match the models listed.

Matter requires a platform for the commissioning of the devices. In case you don’t have a Matter-compatible Hub/ecosystem you can commission the devices through the Schneider Home App.

Schneider Home allows you to control your devices with your phone without the need of a Matter-compatible Hub/ecosystem. This app will also allow you to keep a track of your energy consumption and costs.

In case the hub does not have internet connectivity, depending on the ecosystem, you might lose some features such as commissioning of new devices and the use of voice commands, but the devices will still be controllable and perform all the automations.

Yes, but only for the initial commissioning. Once devices are commissioned, internet connectivity is not needed for Matter devices to work as long as there is a Wi-Fi network in the house and your devices, Matter controller are in the same wireless network. This is one of the main benefits of Matter, as is the ability to use the devices in a local network. However, when trying to control the devices remotely (outside your home network) an internet connection is required to communicate with the devices.

Matter is a standard that allows the interconnectivity between brands. Now with Matter, certified devices from different brands can talk to each other and work together seamlessly across Matter-compatible platforms using just one app.

Some examples of the apps that allow this are: Apple Home, Google Home, SmartThings and Amazon Alexa. This feature is not supported if you use Schneider Home.

No, your current Schneider X Series Wi-Fi devices are not compatible with Matter.

The limit is determined by the Matter-compatible hub/controller. Some hubs allow a maximum of 6 Matter devices, while some support much more. It is recommended to select a hub according to your needs.

Your smart device data and user information is private and secure thanks to multiple layers of encryption.

Multi-admin is a key part of the Matter specification and allows a device in one ecosystem to be shared with and controlled by another. Let’s say a user has an Amazon Echo, a HomePod mini and a Google Nest Thermostat. If the user buys a device that supports Matter, the user can add the device to both the Alexa and HomeKit ecosystems and even to Google Home. The user could use any of these ecosystems to control the device, and the status will be synchronized in all ecosystems.

You need to first commission your device to a Matter ecosystem. You can then generate a QR code to add the same Matter device to another Matter ecosystem.

No. Zigbee and Matter are two different communication standards focused on smart home devices.

A reset can be done when the device is powered;

• Long press (T > 10s) on both up and down buttons for switch and dimmer.
• Long press (T > 10s) on the reset button for Receptacle and plug.

Once reset, Green LED flashes in 2Hz (ON-time 250ms, OFF-time 250ms), and the device comes back to the commissioning mode which lasts for 30s.

Yes. All Matter-compatible Schneider X Series devices require a neutral wire.

To ensure you have the best experience with your Matter devices, the following compatibility specifications are recommended:

• A consistent 2.4Ghz Wi-Fi connection. The Matter-compatible Schneider X Series devices are not compatible with 5Ghz Wi-Fi signals.
• Your mobile device runs on iOS or Android and has Bluetooth and Wi-Fi connectivity.

Matter-compatible Schneider X Series devices will be removed from the corresponding App after removal of the corresponding Matter Hub/Controller from the App. However, there is no impact on devices commissioned or shared in other Apps/ecosystems using the multi-admin feature.

Factory reset and Recommission the Device.

Matter compatible Schneider X Series devices only support 2.4 GHz network.

• This may be due to either network interference or network congestion or loss of internet,
• Please ensure you are running 2.4 GHz Wi-Fi. In case you are using dual-band routers ensure both the networks have different SSID or switch off the 5GHz band
• Make sure the number of Wi-Fi connected devices are within wireless network range of your router.
• Reconnect your smart device to Wi-Fi, and make sure your Wi-Fi signal is strong enough.
• Wait until the network is fixed if your router performs poorly in wireless networks that might result from network congestion.
• Restart your Matter-compatible Schneider X Series device.

• Ensure, the Wi-Fi network is working normally. If there are no problems with the network, reset the device and then check if it is reconnected.
• If the problem persists, factory reset and add the device. Get the Wi-Fi router closer or add a Wi-Fi repeater near to the device.