You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue
Customer gets and error message saying "Software protection error" and cannot access the system
Product Line
Powerlogic Scada 7.x or higher
Environment
Webclient
Cause
This can be caused by not having the project running on the server
Resolution
The project must be running on the server for the web client to function.
To start Runtime, go to Start > All Programs > Schneider Electric > PowerLogic SCADA 7.10 (or the version that is installed) and select PowerLogic SCADA Runtime. This will start the last highlighted project from the PowerLogic SCADA Explorer.
Released for:Schneider Electric Vietnam
