{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Where is the ION Diagnostics Tool (ION_Diag.exe) located in ION Enterprise?

Issue:
User would like to run the ION_Diag.exe application is in ION Enterprise, but may be unsure where it is located

Product:
ION Enterprise

Environment:
Software Diagnostics

Cause:
User would like to use ION_Diag.exe retrieve basic diagnostics and system information. The tremendously valuable information retrieved is compressed into a .cab file

Resolution:
The ION diagnostics tools is in the following directory (Where C:\ needs to be replaced with the drive letter that the ION Application is installed):
C:\Program Files\Schneider Electric\ION Enterprise\system\bin

To find the Diagnostics Tool for PME 7.2.x and PME 8.x, click on the following article: Video: How do I generate a diagnostic file for PME?

Schneider Electric Vietnam

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: