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Issue
User does not have a Physical COMM port on the machine running Power Monitoring Expert (PME) Software
Product Line
Power Monitoring Expert
Environment
Physical Servers
Cause
Not recommended to use a USB to Serial converter dongle.
Resolution
Two main options for connecting modems to a physical server without a COMM port.
1) Add an internal PCI card with serial ports example (http://www.comtrolstore.com/RocketPort_Express_PCIe_4_Port_s/413.htm)
2) USB to Serial converter such as http://www.digi.com/products/usb/edgeport#models
Released for:Schneider Electric Vietnam
