Search FAQs

You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Data Center Expert | Is the root password available?

Issue
Is the root password available for Data Center Expert?

Product Line
StruxureWare Data Center Expert (DCE)

- Basic Appliance (AP9465)
- Standard Appliance (AP9470)
- Enterprise Appliance (AP9475)
- Virtual Appliance (AP94VMACT)

StruxureWare Central (SWC)
InfraStruXure Central (ISXC)

Environment
StruxureWare Data Center Expert (all versions)
StruxureWare Central (all versions)
InfraStruXure Central (all versions)

Resolution

Data Center Expert system is customized; APC and Schneider Electric does not allow customers access to the back end of the system. Data Center Expert is an appliance and should be considered a "black box" or closed system. We do not provide the root password for these systems.