{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Why is the meter configuration report (PM8000 using ION Setup) shows a lot of "Invalid request" responses and "false" settings.
Issue
The PM8000 configuration report is showing "Invalid Request" under the standard alarms even after the alarms have been configured correctly.

Product Line
ION Setup
PM8000

Environment
ION Setup

Cause
Functionality for the PM8000 was changed at the last moment and ION Setup was not verified to work with the new changes.

Solution:
Update to the latest release of ION setup. Version 3.0.15268.01 and later has corrected the meter configuration report for the PM8000. Refer to attached PDF for screen shots of report before and after the update to ION Setup

Schneider Electric Vietnam

Attachment(s)
Invalid Request.pdf [25.71 KB]
Corrected report.pdf [33.89 KB]
Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: