You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue
If an event occurs and it is not acknowledged, the action (e.g., Send E-mail, etc.) will get repeated.
Product Line
Connexium Network Manager
Environment
Connexium Network Manager v1.1
Resolution
If an event occurs and the user does not acknowledge it, the configured action (e.g., send E-mail, etc.) for the event
will get repeat periodically.
This will occur if the setting for 'Send I"m alive" events' option is checked off.
To resolve the issue, uncheck the option and apply the changes.
If an event occurs and it is not acknowledged, the action (e.g., Send E-mail, etc.) will get repeated.
Product Line
Connexium Network Manager
Environment
Connexium Network Manager v1.1
Resolution
If an event occurs and the user does not acknowledge it, the configured action (e.g., send E-mail, etc.) for the event
will get repeat periodically.
This will occur if the setting for 'Send I"m alive" events' option is checked off.
To resolve the issue, uncheck the option and apply the changes.
Released for: Schneider Electric Vietnam
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue
If an event occurs and it is not acknowledged, the action (e.g., Send E-mail, etc.) will get repeated.
Product Line
Connexium Network Manager
Environment
Connexium Network Manager v1.1
Resolution
If an event occurs and the user does not acknowledge it, the configured action (e.g., send E-mail, etc.) for the event
will get repeat periodically.
This will occur if the setting for 'Send I"m alive" events' option is checked off.
To resolve the issue, uncheck the option and apply the changes.
If an event occurs and it is not acknowledged, the action (e.g., Send E-mail, etc.) will get repeated.
Product Line
Connexium Network Manager
Environment
Connexium Network Manager v1.1
Resolution
If an event occurs and the user does not acknowledge it, the configured action (e.g., send E-mail, etc.) for the event
will get repeat periodically.
This will occur if the setting for 'Send I"m alive" events' option is checked off.
To resolve the issue, uncheck the option and apply the changes.
Released for: Schneider Electric Vietnam




Need help?
Start here!
Find answers now. Search for a solution on your own, or connect with one of our experts.
Contact Support
Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Search FAQs
Search topic-related frequently asked questions to find answers you need.
Contact Sales
Start your sales inquiry online and an expert will connect with you.