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Issue
When running a scheduled task either manually or on a schedule on a Windows Server 2012 R2, the scheduled task will get stuck on Running if "Run Whether User is Logged On or Not" is selected
Product Line
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.0
Environment
Windows Server 2012 R2
Cause
Scheduled tasks do not have permission to create folders necessary to run task.
Resolution
Folders must be created manually using an elevated command prompt.
To open an elevated command prompt:
md C:\Windows\System32\config\systemprofile\Desktop and
md C:\Windows\SysWOW64\config\systemprofile\Desktop
When running a scheduled task either manually or on a schedule on a Windows Server 2012 R2, the scheduled task will get stuck on Running if "Run Whether User is Logged On or Not" is selected
Product Line
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.0
Environment
Windows Server 2012 R2
Cause
Scheduled tasks do not have permission to create folders necessary to run task.
Resolution
Folders must be created manually using an elevated command prompt.
To open an elevated command prompt:
- Click Start
- In the search box type in command
- Right-click 'Command Prompt' in the search results list
- Click 'Run as administrator' from the popup menu
- If you are not an administrator of the computer a dialog box will be shown prompting for the administrator password
md C:\Windows\System32\config\systemprofile\Desktop and
md C:\Windows\SysWOW64\config\systemprofile\Desktop
Released for:Schneider Electric Vietnam
