You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
User credentials are invalid as soon as the HMI application is downloaded and need to be reset on first use.
Product Line:
Vijeo Designer (all versions)
Resolution:
In Vijeo Designer, there is a feature called Password Management. If this feature is used, and password expiry is turned on, your password will expiry in two cases:
1) At first login and
2) After the defined time has elapsed.
You will need to change your password in the runtime with the user manager part or redownload the application again with the Password Management feature turned off. When making changes to the security settings in your Vijeo Designer project, always ensure to check the "Delete All-Runtime Data" check box to override the preserve runtime data setting at download time.
User credentials are invalid as soon as the HMI application is downloaded and need to be reset on first use.
Product Line:
Vijeo Designer (all versions)
Resolution:
In Vijeo Designer, there is a feature called Password Management. If this feature is used, and password expiry is turned on, your password will expiry in two cases:
1) At first login and
2) After the defined time has elapsed.
You will need to change your password in the runtime with the user manager part or redownload the application again with the Password Management feature turned off. When making changes to the security settings in your Vijeo Designer project, always ensure to check the "Delete All-Runtime Data" check box to override the preserve runtime data setting at download time.
Released for:Schneider Electric Vietnam
