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You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
What information should be provided while contacting support for an Ecodial Advance Calculation issue?
Please  provide the following while contacting support :
1. Project file (.eac file ).
2.Langauge and version numbers
Ecodial version information
3. Snapshot/Image indicating the issue wherever applicable.
4. A correct description of the issue.
5. Any other relevant documentation that will help explain the issue.

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