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Issue:
A customer is attempting to submit an Activation Request file through the Licensing web portal but receives the following error message.
Product Line:
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Environment:
PME License web portal
Cause:
The "ActivationRequest.xml" file has been generated with the License Manager rather than the Floating License Manager.
Resolution:
Resubmit the request using the Floating License Manager following the steps in the Web Portal activation process. FA225923
Released for:Schneider Electric Vietnam
