Search FAQs

You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

What is a Error 1014 using Somove ?

Issue:
What is a Error 1014 using Somove ?

Product Line:
SoMove software

Environment:
All

Cause:
Getting an Error 1014 when attempting to download program.

Resolution:
Error 1014:
Cannot perform the "Load from Device" operation because some parameter values in the device configuration are not compatible with DTM version.
Troubleshooting:
- install the DTM version which is compatible with the device firmware version (refer the release notes).
- The latest DTM version is available here .
Usually happens due to different firmware versions.