You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Why doesn't the HMIGTO13x0 communicate to the Zelio Smart Relay?
Product Line:
HMIGTO1300/HMIGTO1310
Resolution:
No, the HMIGTO1300 / HMIGTO1310 does not communicate to the Zelio Smart Relay. The COM port is a RJ45 connector which only has 8 pins compared to a standard DSUB9 connector which has 9 pins. The missing pin is required for the communication to work with the Zelio Smart Relay.
Why doesn't the HMIGTO13x0 communicate to the Zelio Smart Relay?
Product Line:
HMIGTO1300/HMIGTO1310
Resolution:
No, the HMIGTO1300 / HMIGTO1310 does not communicate to the Zelio Smart Relay. The COM port is a RJ45 connector which only has 8 pins compared to a standard DSUB9 connector which has 9 pins. The missing pin is required for the communication to work with the Zelio Smart Relay.
Released for:Schneider Electric Vietnam
