Search FAQs

You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Is ATV630xxxN4EU supported by ATV600 DTM in SoMove?

Issue:
DTM file used for the ATV630xxxN4EU in SoMove.

Product Line:
AVT600, ATV630

Environment:
All

Cause:
NA

Resolution:
ATV630xxxN4EU drives are not supported by ATV600 DTM.
If customer wants a drive supported by SoMove, then it needs to be replaced with an ATV650xxxN4EU.