{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
What can I do if the tag is not detected properly in Ecostruxure Augmented Operator Advisor?

Follow these rules when using tags:

  • Place the tag on a solid flat surface or on a window.
  • Do not use a tag in an environment with a grill or a mesh: the detection can be very slow or impossible, as the software will have difficulty differentiating between the tag and the grill/mesh.
  • Reference photos must be taken directly in front of the tag. The photo plane must be parallel to the tag plane for best results.
  • The detection camera plane must be also parallel to the tag plane. If a tag is placed at the top of a scene, consider tilting the tag downward to respect this parallelism. Any deviation from parallel of this photo will reduce the probability of tag detection.
  • When identifying the tag placement in the images, use the four corners of the tag itself, as indicated in green here:

Schneider Electric Vietnam

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: