Search FAQs

You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

INTERNAL: MGE EPS 6/7/8 AMUZ Display Normal status message appears incorrect

Issue:
MGE EPS 6/7/8 AMUZ Display Normal status message appears incorrect

Product line:
EPS 6000 / 7000 / 8000

Environment:
All models, all serial numbers with GUI

Cause:
Normally in NAM the GUI will indicate Normal Load Protected UPS online
This can be changed by changing the language the display uses to provide information.
If UK English is chosen the verbiage changes to Normal Load Protected Power Supply Okay, it means the same thing just says it in a slightly different way.

Resolution:
In the menu change language to NAM (North American) English and that should bring it back to the expected verbiage.
Follow instructions in Operations/User Manual