{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.

Search FAQs

You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

What can cause an EPFI [External Error] fault on an ATV340 and how do I correct it?

Issue:
Customer is experiencing an EPFI fault on their ATV340 series drive.

Product line:
ATV340

Environment:
All

Cause:
 Event triggered by an wired to a digital input or triggered by a bit via communication network.
 An external error has been triggered via Embedded Ethernet.

Resolution:
Review the External Error assignment in the Error/Warning handling menu.  If EtF [Ext Error Assign} is set to anything other than No:not assigned (default), investigate the assigned input or bit to see what is triggering the External Error.
If EtF is set to No, the EPF1 is triggered due to a communication issue.
Possible causes include:
  • duplicate IP address on the network
  • improper IP address/subnet mask/gateway settings
  • FDR (Fast Device Replacement) error
  • Incorrect Drive configuration when using ODVA assemblies 20/70 or 21/71
Consult the ATV340 Ethernet manual for additional details.
https://www.se.com/ww/en/download/document/NVE61653/ ​​​​​​​

Schneider Electric Vietnam

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: