{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.

Search FAQs

You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

What happens when communication is lost with the TeSys Island Controller?

Issue:
TeSys Island communication loss

Product Line:
Tesys Island

Environment:
Digital multifunctional load management solution

Resolution:

With either Modbus TCP or EtherNet/IP, communication loss with the controller is detected by the Bus Coupler. There is a configurable parameter "Communication Loss Timeout". After that number of seconds, the system will go into "Degraded Mode". In degraded mode, all outputs are set to a fallback position - for Load and Device Avatars, this is off/open/0. All data is reported as zero/default. Upon restoration of communication, the behavior depends on the setting "Enter Degraded Mode Auto-Reset". If this is set to YES then the system will exit degraded mode and start executing commands again. If this is set to NO, then a System Restart command or power cycle is required.

  • For Modbus TCP, communication loss is defined as not receiving a write to the IO Scanning registers
  • For EtherNet/IP, communication loss is defined as closing the explicit owner connection

Schneider Electric Vietnam

Explore more
Range:
TeSys Control Relays
Explore more
Range:
TeSys Control Relays
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.