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You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Why are Events not being displayed in the PowerChute browser interface?

Issue:
Events are not displayed in the PowerChute browser interface.

Product:
PowerChute Business Edition versions 9.5 and above.
PowerChute Serial Shutdown

Environment:
All supported Windows OS

Cause:
  1. Java Scripts may be blocked.
  2. This issue may be caused by uBlock Origin running on Firefox.

Solution:
  1. Allow the browser to run Java scripts and verify that the security tool allows Java scripts to run. For assistance with enabling Java scripts with your browser, see this site: https://www.enable-javascript.com/ or search on enabling Java scripts using your favorite search engine.
  2. To fix the issue with uBlock on Firefox, add a whitelist entry for https://localhost:6547/*


Schneider Electric Vietnam

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Range:
PowerChute Business Edition
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Range:
PowerChute Business Edition
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