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You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Why do I have NaN values for PowerTag NSX 3P ?

If you are using a 3P PowerTag NSX on a 3P+N system please check that:
  • you have connected the white wire to the Neutral of your panel
  • the Electrical Network System is defined as 3PH4W under your Smartlink or PowerTag Link Web Interface

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