You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Old versions of Schneider Electric Software Update (e.g. versions 1.0, 1.2 or 1.3) cannot be uninstalled once they have been repaired. Uninstall leads to Error 1712.
Product Line:
All Schneider Electric Software supporting the Schneider Electric Software Update Tool
Environment:
Windows 7, Windows 8.1, Windows 10
Resolution:
Download and execute version 2.5.0 of Schneider Electric Software Update from this link.
When setup starts, it automatically begins a Repair fix as shown below:
After repair the old version of Schneider Electric Software Update is automatically uninstalled and the new version is installed.
Released for:Schneider Electric Vietnam
