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You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Is it possible to take a picture of the QR code on my smartphone phone and carry out the commissioning phase of PrismaSeT Active later in case of a bad internet connection?

Your phone needs an Internet connection to associate the wireless panel server with  Facility Expert, but you can start the process without an Internet connection. Just scan the QR code and press the button.

Then, find a location with a better connection to finalize this process. Be aware that once you press the button, you only have 15 minutes to complete the connection process.

If you didn't have time to complete the process, press and gold the button of the wireless panel server during 5 secs to start again.


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