My Site Energy Consumption is not equal to the sum of usages or zones

Search FAQs

You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

If the submeters are not metering 100% of the load, the total energy will be lower than the sum of submeters.
If there are sub-sub meters, make sure you do not double count the load:
Example:

Main Meter
- Meter 1
  - Submeter 1.1
  - Submeter 1.2
- Meter 2
  - Submeter 2.1
  - Submeter 2.2

If you define usage for Meter 1, Submeter 1.1 and Submeter 1.2, you will double count Meter 1 value.
In that case, you should not define usage for Meter 1.

Usages