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You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
How to download log from the BMENUA0100?
To get the log from the BMENUA0100, you need to log on the webpage module and then follow the step below :
Access to the webpage of the BMENUA0100 :

If the module has his Rotary switch on “standard” security, the login is :
User : installer
Password : Inst@ller1

If the rotary switch has his Rotary switch on “secure, then fill it with the user and password that the customer has defined
Then click on the button “:support info” Download.

support infos file
A pop-up will appear asking a password. The password has to be given to the Technical support and It will be useful to uncryptic the file.

password for support info file
 
 

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