You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
NetBotz IP information disappears after hostname or DHCP change
Product Line:
NetBotz 5.x
Environment:
NBRK0750
NBWL0755
Cause:
When the hostname is changed on a NetBotz 750/75 or the settings are changed from manual to DHCP, the IP information disappears from the System --> Network configuration page.
Resolution:
The information is not lost, it is still in the NetBotz appliance. By simply clicking to another page and back, or refreshing the network page, the information should again be visible on the Network page.
NetBotz IP information disappears after hostname or DHCP change
Product Line:
NetBotz 5.x
Environment:
NBRK0750
NBWL0755
Cause:
When the hostname is changed on a NetBotz 750/75 or the settings are changed from manual to DHCP, the IP information disappears from the System --> Network configuration page.
Resolution:
The information is not lost, it is still in the NetBotz appliance. By simply clicking to another page and back, or refreshing the network page, the information should again be visible on the Network page.