You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue: Smart-UPS On-Line with Li-Ion batteries reports "Error B.08", or shows inaccurate runtime remaining on the UPS LCD display, when XBP48RM2U-LI battery pack is connected.
Product Line: SRTL1000RM4UXLI, SRTL1000RM4UXLI-NC, SRTL1500RM4UXLI, SRTL1500RM4UXLI-NC, SRTL1000RMXLI, SRTL1000RMXLI-NC, SRTL1500RMXLI, SRTL1500RMXLI-NC, SRTL2200RM4UXLI, SRTL2200RM4UXLI-NC, SRTL3000RM4UXLI, SRTL3000RM4UXLI-NC, SRTL2200RMXLI, SRTL2200RMXLI-NC, SRTL3000RMXLI, SRTL3000RMXLI-NC
Resolution: This is addressed in UPS firmware version 15.3.
Restart the UPS, then update the UPS firmware to the latest version. Refer to FA16473, FA279197 or FA170679 to update the UPS firmware.
Product Line: SRTL1000RM4UXLI, SRTL1000RM4UXLI-NC, SRTL1500RM4UXLI, SRTL1500RM4UXLI-NC, SRTL1000RMXLI, SRTL1000RMXLI-NC, SRTL1500RMXLI, SRTL1500RMXLI-NC, SRTL2200RM4UXLI, SRTL2200RM4UXLI-NC, SRTL3000RM4UXLI, SRTL3000RM4UXLI-NC, SRTL2200RMXLI, SRTL2200RMXLI-NC, SRTL3000RMXLI, SRTL3000RMXLI-NC
Resolution: This is addressed in UPS firmware version 15.3.
Restart the UPS, then update the UPS firmware to the latest version. Refer to FA16473, FA279197 or FA170679 to update the UPS firmware.
Released for:Schneider Electric Vietnam
