Search FAQs
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
My EcoStruxure Ready Smart-UPS with an Active Subscription Plan was Replaced, What Should I Do To Transfer the Subscription?
Issue: What should I do to transfer the subscription plan of my EcoStruxure Ready Smart-UPS with an active subscription plan, if the UPS was replaced?
Product Line: EcoStruxure Ready or SmartConnect-enabled Smart-UPS models
Cause: In some cases, the warranty replacement of EcoStruxure Ready Smart-UPS with an active subscription is required. In these cases, the subscription will not be transferred automatically to the replacement UPS.
Resolution: Please contact your local APC Tech Support to request the transfer of any active subscription plans to the replacement UPS.
Product Line: EcoStruxure Ready or SmartConnect-enabled Smart-UPS models
Cause: In some cases, the warranty replacement of EcoStruxure Ready Smart-UPS with an active subscription is required. In these cases, the subscription will not be transferred automatically to the replacement UPS.
Resolution: Please contact your local APC Tech Support to request the transfer of any active subscription plans to the replacement UPS.
Released for:Schneider Electric Vietnam
Explore more
Range:
Explore more
Range: