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Why does EcoStruxure Control Expert Classic v15.3 ask me to log in?
Whenever you launch EcoStruxure Control Expert Classic v15.3, a Username and Password prompt appears.
![image 1 image 1](https://ckm-content.se.com/ckmContent/servlet/servlet.ImageServer?id=0158V00000E1PNAQA3&oid=00DA0000000abSmMAI)
There are three possible reasons why EcoStruxure Control Expert Classic v15.3 is asking for a username and password.
Reason 1:
The default password for the SecurityAdmin profile has expired.
Before performing the following steps, ensure the logged in user has Administrator privileges.![image 2 image 2](https://ckm-content.se.com/ckmContent/servlet/servlet.ImageServer?id=0158V00000E1PP6QAN&oid=00DA0000000abSmMAI)
Reason 2:
SecurityAdmin profile is not part of the 'Log on as a service' policy. This may be due to local IT removing SecurityAdmin from the 'Log on as a service' policy.
Before performing the following steps, ensure the logged in user has Administrator privileges. ![image 4 image 4](https://ckm-content.se.com/ckmContent/servlet/servlet.ImageServer?id=0158V00000E1PaNQAV&oid=00DA0000000abSmMAI)
![image 5 image 5](https://ckm-content.se.com/ckmContent/servlet/servlet.ImageServer?id=0158V00000E1PcPQAV&oid=00DA0000000abSmMAI)
Reason 3:
There is an inconsistency in the security database, please contact Support for ControlExpert_V153_HF007 installation.
There are three possible reasons why EcoStruxure Control Expert Classic v15.3 is asking for a username and password.
Reason 1:
The default password for the SecurityAdmin profile has expired.
Before performing the following steps, ensure the logged in user has Administrator privileges.
- Search Computer Management in the start menu (Run as Administrator)
- Expand the System Tools
- Expand the Local Users and Groups
- Click on Users
- Double click on SecurityAdmin
- Check the box for 'Password never expiries'
- Click 'Apply'
- Click 'OK'
Reason 2:
SecurityAdmin profile is not part of the 'Log on as a service' policy. This may be due to local IT removing SecurityAdmin from the 'Log on as a service' policy.
Before performing the following steps, ensure the logged in user has Administrator privileges.
- Search Edit group policy in the start menu
- Expand the Computer Configuration
- Expand the Windows Settings
- Expand the Security Settings
- Expand the Local Policies
- Click on User Rights Assignment
- Double click on Log on as a service
- Click Add User or Group
- In the text box enter SecurityAdmin
- Click Check Names
- Click OK
- Click Apply
- Click OK
- Restart PC
Reason 3:
There is an inconsistency in the security database, please contact Support for ControlExpert_V153_HF007 installation.
Released for:Schneider Electric Vietnam
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