You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Root element is missing error when you are trying to export a file in somove
Product Line:
Somove Version 2.9.5 up
Environment:
All
Cause:
SoMove Print/Export Root Element is missing error.
Resolution:
SoMove 2.9.x - doing export or printing, the following errors can happen: