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StruxureWare Power Monitoring Expert (PME) 7.2 Web Reporter stop working after upgrading to Google Chrome 40
Issue:
The latest release of Chrome from Google (version 40.0.2214.91 m) blocks all plug-ins by default

Product Line:
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x

Environment:
Chrome 40+
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.0
Power Monitoring Expert Software Web Applications

Cause:
The Web Applications in PME require a Silverlight plug-in which is blocked by default by this release of Chrome.

Resolution:
The following will be displayed when a user navigates to the PME Web Applications in this new version of Chrome:



To get the web page to load properly, you'll need to allow the Silverlight plug-in to run. To do so, you can click on the little "puzzle piece" with the red X on it that appears in the address bar. From there, you'll see an option to always allow plug-ins, as in the screenshot below:



To get the web page to load properly, the user need to allow the Silverlight plug-in to run. To do so, you can click on the little "puzzle piece" with the red X on it that appears in the address bar. From there, you'll see an option to always allow plug-ins, as in the screenshot below:



If you're still experiencing issues with Source and Measurement selector in the Reports tab after you're logged in, please follow the workaround provided in FA235076.

Schneider Electric Việt Nam

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