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PME - unable to open or edit any modules in Designer, inputs/outputs are grayed out
Issue
In Designer the user is unable to open/edit any modules and inputs/outputs are grayed out.

Product Line
Power Monitoring Expert 7.x
Power Monitoring Expert 8.x
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023

Environment
Designer

Cause
Toolbox must be enabled and the PME user's account must have an access level of Supervisor.

Resolution 1
In Designer, go to Options > Show Toolbox
Show Toolbox in Designer

Resolution 2
If the Show Toolbox option is grayed out, ensure the user logging into Designer has an access level of Supervisor. This can be found in the PME Web Applications > Settings > Users > User Manager (also requires a Supervisor level account to view).
supervisor permission user manager

Schneider Electric Việt Nam

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