1. Who is in charge of data processing?
The processing of personal information is carried out by [Schneider Electric and its affiliates] (“we”) as data controllers. As a global company, we commit to ensure an adequate level of protection for personal information in compliance with applicable laws. We have adopted internal policies which impose common rules for the collection, use and disclosure of personal information by all entities globally. To know more, please read our Global Data Privacy Policy or your related local data privacy policy.
2. What types of personal information do we process?
- Contact information: username, user email, SESA number
- Professional information: customer name, email and phone, customer address, installed base (data required to identify the installed products), Schneider products catalog
- Like any system, connections are logged for security purposes.
3. Why do we collect and use personal information?
We use information for the purpose of delivering services for our offers such EcoConsult Audit Essentials, managing customer reports, ensuring security and compliance with contract and terms of use.
4. How long do we keep your personal information?
We keep information as needed to perform the purposes described above, taking into consideration the need to provide the services, marketing requirements, security requirements or legal requirements.
5. Who do we share personal information with and where is it processed?
We do not sell your personal information.
Personal information will be processed by our affiliates and suppliers involved in the provision of the services and in the performance of the purposes. Their activities include for example hosting and maintenance, performance monitoring, analytics for marketing purposes and security. As we are a global company, teams and suppliers may have global or multi-country roles, and they can be located anywhere in the world, in countries with different privacy standards than the country of our customers. We take measures to ensure that personal information receives an adequate level of protection. We have internal policies applied by our affiliates and we conclude relevant contracts with our suppliers to ensure appropriate safeguards. Our group has adopted Binding Corporate Rules (BCR). In addition, we conclude Standard Contractual Clauses and rely on EU Commission’s adequacy decisions. To obtain more details and copies of safeguards put into place, you may contact global-data-privacy@schneider-electric.com.
6. How do we secure personal information?
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect information against accidental or unlawful destruction, accidental loss and unauthorized alteration. Please note that no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security.
7. How to exercise your choices and rights about your personal information?
In order to exercise the data protection rights granted under applicable data protection law, such as the rights to be informed, to access, to rectify, to withdraw consent, to request restriction or erasure, the right to object and data portability if applicable, you may make a request at the contact details available within the application or at global-data-privacy@schneider-electric.com. To ensure the security of your personal information, we may ask you to provide other details to verify your identity.
8. How to contact us?
You may address questions or comments about our privacy practices or this privacy notice to our Group Data Protection Officer (Group DPO):
DPO@schneider-electric.com
DPO Schneider Electric
35 rue Joseph Monier
CS 30323
92506 Rueil Malmaison
France
If you believe that Schneider Electric has processed your personal information in violation of applicable law, you may file a complaint with the Group DPO at the contact details above or with a supervisory authority.
9. Changes to this privacy notice
Please note that this privacy notice may change from time to time. We will provide information about material changes.
Last updated: May 2023