On January 17th, 2024, a ransomware incident affected Schneider Electric Sustainability Business division. The attack has impacted Resource Advisor and other division specific systems.
Schneider Electric Global Incident Response team has been immediately mobilized to respond to the attack, contain the incident, and to reinforce existing security measures.
Sustainability Business division has informed impacted customers. As more information becomes available, the Sustainability Business division of Schneider Electric will continue the dialogue directly with its impacted stakeholders and will continue to provide information and assistance as relevant.
From a recovery standpoint, Sustainability Business has restored its business platforms in a secure environment. After testing, access has reopened on January 31, 2024.
From a containment standpoint, as Sustainability Business is an autonomous entity operating its isolated network infrastructure, no other entity within the Schneider Electric group has been affected.
From an impact assessment standpoint, the on-going investigation shows that data have been obtained by the threat actor.
From a forensic analysis standpoint, the detailed analysis of the incident continues with leading cybersecurity firms and the Schneider Electric Global Incident Response team continuing to take additional actions based on its outcomes, working with relevant authorities.
This information is shared as part of Schneider Electric ongoing commitment to Trust and responsible transparency.