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Welcome to the Schneider Electric corporate Website

What's EcoCare membership?

EcoCare is all about exclusivity. You’ll get proactive insights into your operation supported by our deep expertise throughout the entire equipment and system lifecycle. As an EcoCare member, you’ll get:

  • Faster response times to technical and emergency support.
  • Access to our services experts, combined with innovative digital capabilities.
  • A unique digital experience to make the management of your daily operations much easier.
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EcoCare gathers the best from our people, expertise, and digital capabilities

With EcoCare membership, we offer the depth of our expertise combined with innovative digital capabilities across the equipment and system lifecycle. Unlock the full potential of your connectable products and systems and rely on our experts to proactively monitor 24/7, support, maintain, fix, advise, and empower your team.

service consultant from Network Operation Center provides remote support

Advanced support

Exclusive access to our experts and support team, on-site and remotely, along with a dedicated customer success management team.
remote services consultant monitoring equipment lifecycle through digital capabilities

Monitoring and optimization

24/7 remote monitoring and alarming by our remote experts, along with consultancy with advanced algorithms and predictive analytics.
service technician on the way to provide emergency on-site maintenance support

Faster response and member rates

Exclusive response time for emergency support and member rates for spare parts and other services.
picture of digital tablet with asset health management  dashboard available in mySchneider

Unique digital experience

Access to a personalized digital experience with mySchneider, including visibility of your assets under management, chat, specialized trainings, and others.

EcoCare offers

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Start your sales inquiry online and an expert in your country will connect with you.
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EcoCare membership insights

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Discover digital services on the backstage of EcoCare membership

EcoCare members benefit from best-in-class digital services enabled by EcoStruxure IoT architecture and platform along with our remote experts team from the Network Operation Center (Connected Services Hub).
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Need help?

Start here!

Find answers now. Search for a solution on your own, or connect with one of our experts.

Contact Support

Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Browse FAQ

Get answers you need by browsing topic-related Frequently Asked Questions (FAQ).

Contact Sales

Start your sales inquiry online and an expert will connect with you.