Typically, and depending on the business size, digital transformation will be managed by Chief Information Officer (CIO), Chief Digital Officer (CDO), Chief Technology Officer (CTO), or other senior executives in charge of technology and innovation.
Regardless of who is in charge ,the primary focus should be on ensuring that the digital infrastructure works for the business. This involves several key considerations:
- Aligning technology with business goals: this means ensuring that the technology investments are focused on addressing the business needs and priorities.
- Ensuring integration and interoperability. The digital infrastructure should be designed to integrate and work seamlessly with other systems and tools within the organisation. This involves ensuring interoperability and avoiding silos of data or applications.
- Ensuring data security and privacy. data security and privacy should be a top priority when designing and implementing the digital infrastructure. This involves ensuring that appropriate measures are in place to protect sensitive data and that data privacy regulations are followed.
- Enabling agility and scalability. The digital infrastructure should be designed to enable agility and scalability. This means ensuring that the infrastructure is flexible and adaptable to changing business needs and can accommodate growth and expansion.
Finally, it's important to foster a culture of innovation and continuous improvement to ensure that the digital infrastructure continues to evolve and meet the changing needs of the business.