Issue
There may be issues with some 3rd Party HART Devices if the Ethernet Connection is broken to an STBNIP2212 Ethernet Network module.

Broken connection that occurs on the NIM may cause Unity Pro, Fieldcare and Pactware to completely hang up when using some 3^rd party specific Device DTMs


Product Line
STBNIP2212


Resolution
Schneider Electric is not responsible for the behavior of 3^rd party specific Device DTMs and our recommendations will be to get DTM version improvement from the 3^rd party Device manufacturer or to use the Schneider Electric generic HART DTM which may have some unsupported features.

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Legacy KB System (APS) Data: RESL210883 V1.0, Originally authored by DaDz on 03/05/2013, Last Edited by DaDz on 03/05/2013
Related ranges: Modicon STB