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Schneider Electric Error 404

The Schneider Electric document you are trying to view was not found.
We apologize for the inconvenience caused.


" landing-cards-prop="{"getGk":[{"Title":"What is meant by Symmetrical and Asymmetrical breaking currents?","UrlName":"FAQ000219931","LastModifiedDate":"27/08/2025","products":"SF","score":1.7763888888888888,"firstpublisheddate":"30/09/2021","answer":"

issue:
Customer wants to know the value of the symmetrical and asymmetrical breaking current of the circuit breaker  and what do they mean.

Environment:
Circuit Breaker 

Resolution:
- Symmetrical breaking current is the RMS value of AC component of short circuit current at the instant of separation of the contacts. It does not take into account the DC offset.
- Asymmetrical breaking current is is the RMS value of the combined sum of the DC and AC components of the short circuit current at the instant of separation of the breaker contacts. This DC offset is of decaying nature which is dictated by the time constant of the system.

\"image 

As shown in the above picture the DC offset decays in a few cycles and is left only with the symmetrical component. Hence if a breaker has to close before the DC component decays, then the breaker’s breaking capacity is to be calculated for the asymmetrical current at the time of breaking.

"},{"Title":"What is the selection criterion of Circuit Breakers for the Capacitor bank application.","UrlName":"FAQ000193301","LastModifiedDate":"28/02/2026","score":1.0666666666666667,"firstpublisheddate":"23/04/2010","answer":"
The selection should be done after derating the Circuit Breaker taking into consideration voltage variation and capacitors tolerances that could increase nominal current up to 1.5In.
\n\n
 
\n\n
The Derating factor of 1.5In
\n\n
Where In = Q/ ( Square root of 3 ) Un
\n\n
      Q = Capacitor Power
\n\n
      Un = Nominal Voltage
\n\n
 
\n\n
Choose the Micrologic with delay time selection, so that the Circuit Breaker does not trip due to initial high inrush current.
\n\n
 
\n\n
Also to be taken into account are the parameters like supply frequency, operating voltage & harmonics level of the power system for such application.
\n\n
 
\n\n
Refer the attached sheet for further details for selection of Circuit Breaker for Capacitor duty application.
\n\n
 
\n\n
Note: Use the phase barrier between the phases in Circuit Breaker to prevent flashover due to heavy inrush current.
"},{"Title":"In a 3 phase system, why does the meter still show voltage reading on one of the phases even after breaking the phase circuit?","UrlName":"FAQ000133551","LastModifiedDate":"10/12/2024","score":1.0222222222222221,"firstpublisheddate":"30/12/2020","answer":"Issue:
Testing phase loss on a meter doesn't result in a null voltage reading.

Environmnet:
EasyLogic Series Power Meters
PowerLogic Series Power Meters

Resolution:
The voltage seen is what we call "phantom voltage", its a known phenomenon with all high impedance power meters. These phantom voltages are normal artifacts of the design and should not pose any safety concerns to the end user.

In some cases it'll probably disappear by power cycling the meter. Most power meters are not designed to monitor phase loss, as it'll always assume the presence of the 3 phases and the neutral, depending on your parameters setup. External devices are used to detect such occurrences, like phase control relays."},{"Title":"Which RL(lead resistance from CT to relay) is to be used in Knee Voltage calculation if Current Transformers (CTs) used in High Impedance Restricted Earth Fault are at different distances from relay?","UrlName":"FAQ000133320","LastModifiedDate":"28/11/2024","products":"Sepam series 80","score":0.5222222222222223,"firstpublisheddate":"30/12/2020","answer":"Issue:
Having two different values for RL ( Lead resistance from the CT to the relay); RL from the phase CT to the relay and RL from the neutral point CT to the relay

Environment:
Protection Function ANSI 64ref
High impedance differential
Sepam 80 Current Transformer requirement

Resolution:
In any application where the high impedance differential is used, all the CTs must have the following:
- the same ratio,
- the same magnetizing curve (same minimum Vk),
- the same maximum Rct (current Transformer secondary winding resistance),
- if the relevant CTs are not at the same distance from the relay, take the maximum RL.

Attached Cahier Technique no.194 for more information about high impedance calculation
 "}],"getPv":[{"Title":"Video: How to set PROFINET communication between Altivar and Siemens PLC's ?","UrlName":"FAQ000224708","LastModifiedDate":"19/05/2026","products":"Altivar Process ATV900, Altivar 340, Altivar 320","score":1.0022669311419665,"firstpublisheddate":"12/10/2022","answer":"
\n
How to set PROFINET communication between Altivar and Siemens PLC's
\t\t\t
\t\t\tThis video explains How to set PROFINET communication between Altivar Drives and Siemens PLC’s using SoMove and TIA Portal.
\t\t\t
\t\t\tDownload the PROFINET GSDML file VW3A3627: https://www.se.com/fr/fr/download/document/PROFINET_GSDML_VW3A3627/
\t\t\t
\t\t\tDownload the latest version of Altivar ATV320 DTM here:
\t\t\thttps://www.se.com/ww/en/download/document/ATV320_DTM_Library/
\t\t\t
\t\t\tDownload the latest version of Altivar ATV340 DTM here:
\t\t\thttps://www.se.com/ww/en/download/document/ATV340_DTM_LibraryEN/
\t\t\t
\t\t\tDownload the latest version of Altivar ATV600 DTM here:
\t\t\t https://www.se.com/ww/en/download/document/ATV6xx_DTM_Library_EN//
\t\t\t
\t\t\tDownload the latest version of Altivar ATV900 DTM here:
\t\t\thttps://www.se.com/ww/en/download/document/ATV9xx_DTM_Library_EN/
\t\t\t
\t\t\t
\t\t\tFor more information see:
\t\t\t   ATV600 PROFINET Manual - VW3A3627: https://www.se.com/ww/en/download/document/EAV64331/\n\t\t\t
ATV900  PROFINET Manual - VW3A3627: https://www.se.com/ww/en/download/document/NHA80943/
\n\t\t\t  ATV340  PROFINET Manual - VW3A3627: https://www.se.com/ww/en/download/document/NVE61678/  \n\n\t\t\t
ATV320  PROFINET Manual - VW3A3627: https://www.se.com/ww/en/download/document/NVE41311/
\t\t\t 
\n\n\t\t\t\n\t\t\t
\t\t\tLanguages add-on for ATV340 DTM:
\t\t\thttps://www.se.com/ww/en/download/document/ATV340_DTM_Lang_FR/
\t\t\thttps://www.se.com/ww/en/download/document/ATV340_DTM_Lang_CN/
\t\t\thttps://www.se.com/ww/en/download/document/ATV340_DTM_Lang_IT/
\t\t\thttps://www.se.com/ww/en/download/document/ATV340_DTM_Lang_SP/
\t\t\thttps://www.se.com/ww/en/download/document/ATV340_DTM_Lang_DE/
\t\t\t
\t\t\tLanguages add-on for ATV600 DTM:
\t\t\thttps://www.schneider-electric.com/en/download/document/ATV6xx_DTM_Lang_FR/
\t\t\thttps://www.schneider-electric.com/en/download/document/ATV6xx_DTM_Lang_CN/
\t\t\thttps://www.schneider-electric.com/en/download/document/ATV6xx_DTM_Lang_IT/
\t\t\thttps://www.schneider-electric.com/en/download/document/ATV6xx_DTM_Lang_SP/
\t\t\thttps://www.schneider-electric.com/en/download/document/ATV6xx_DTM_Lang_DE/
\t\t\t
\t\t\tLanguages add-on for ATV900 DTM:
\t\t\thttps://www.schneider-electric.com/en/download/document/ATV9xx_DTM_Lang_FR/
\t\t\thttps://www.schneider-electric.com/en/download/document/ATV9xx_DTM_Lang_CN/
\t\t\thttps://www.schneider-electric.com/en/download/document/ATV9xx_DTM_Lang_IT/
\t\t\thttps://www.schneider-electric.com/en/download/document/ATV9xx_DTM_Lang_SP/
\t\t\thttps://www.schneider-electric.com/en/download/document/ATV9xx_DTM_Lang_DE/
\t\t\t 
\n
"},{"Title":"Video: Installing Current Transformers - CT orientation with regard to either \"H1\" designation, Arrow, or White Dot","UrlName":"FA203850","LastModifiedDate":"22/04/2026","products":"METSECTSP5A2030U, METSECTSP5A4240U","score":1.0011334655709834,"firstpublisheddate":"27/11/2007","answer":"

Issue
Current transformers should be oriented in a particular direction, with one side pointing toward the source of electricity (upstream or high side), and the other pointing toward the load (downstream or low side)

Product Line
Current Transformers

Environment
Metering and Power Monitoring

Cause
Current Transformers (CT's) may easily installed backwards on their respective load conductors. It saves time and money to ensure that they are installed with the correct orientation before energizing the load.

Resolution
*Warning: Installation and maintenance of this device should only be performed by qualified, competent personnel that have appropriate training and experience with high voltage and current devices. Failure to follow the instructions / warnings in the Meter Installation Guide can result in permanent damage to the meter, severe injury or death.

CT's installed backwards provide inverted signals to the meters to which they are connected. Most meters note the polarity of the signal received from the current transformers, and use that polarity to help determine the direction of the flow of electricity, assigning a positive or negative value to calculated power and energy. It is imperative that current transformers are installed correctly with respect to their orientation on the load conductors that pass through them.

Most current transformers have at least some sort of indicator for orientation on the conductor, usually one of the following ways:

\n\n
  1. "H1" - The H1 represents the primary current with a Line facing direction. A current transformer with "H1" printed on one side is usually intending for that H1 to be on the side of the CT when the energy is being provided from, generally referred to as the high side, utility side, line side, or source. These CT's may or may not also have an "H2" representing the side facing the load, or low side.
  2. Arrow - there may be an arrow on the current transformer which indicates the flow of power. These CT's should be installed such that the arrow is pointing toward the load to be measured. The Arrow points downstream, the load side, the low side.
  3. White Dot - Some CT's may have a white dot, or a dot of another color, like green, blue, or red. The dot only serves as an indication of the side of the current transformer intended to face the source of electricity, or line side, the high side. The dot should face that high side, the source of electricity.
\n\n


Note: Certain low end meters only use an absolute value of the signal coming into the current input, so the orientation is often negligible in those cases. Meters of this type are generally incapable of discerning the difference between energy delivered into the load and energy received back from the load when that load acts as a source of power instead of as a user of power.

 

\n
Square D Current and Voltage Instrument Transformers Catalog"},{"Title":"Video: How to program an ATV320 drive to accept start stop from terminals and use AI3 4-20mA as speed control?","UrlName":"FA309006","LastModifiedDate":"29/07/2025","products":"Altivar 320","score":0.9897408485535434,"firstpublisheddate":"15/02/2017","answer":"Issue:
ATV320 drive to accept start stop from terminals and use AI3 4-20mA as speed control

Product Line:
Altivar 320, ATV320

Environment:
All

Cause:
Programming setup

Resolution:



From RDY, press enter.
Scroll to CONF and press enter.
Scroll down to FULL and press enter.
Scroll down to CTL menu and press enter.
Set FR1 to Ai3 and press enter.
Set CHCF to SEP and press enter.
Set CD1 to TER and press enter.
To scale the AI3 analog input,  go into I/0- (inputs and outputs) menu and press enter.
Scroll to AI3- and press enter.
CRL3 is your min AI3 value.
CRH3 is your max AI3 value.
For example 4-20 would require CRL3 be set to 4 and CRH3 to 20mA.

Note: "press enter" means push in on the dial one time, and "scroll down" means turn the dial clockwise. "},{"Title":"Video: How to reset alarms/events on the MiCOM using MiCOM S1 Studio (Easergy Studio)?","UrlName":"FA238092","LastModifiedDate":"29/04/2026","products":"MiCOM P13x, MiCOM P849, MiCOM P72x, MiCOM P34x, MiCOM S1 Studio, MiCOM P9xx, MiCOM P64x, MiCOM P841, MiCOM P740, MiCOM P8xx, MiCOM P44x, MiCOM P341 and MiCOM P922G, MiCOM P53x, MiCOM P54x, MiCOM P547, MiCOM P24x, MiCOM P11x, MiCOM P14x, MiCOM P638, MiCOM P138, MiCOM P436 and MiCOM P438","score":0.9318205545032885,"firstpublisheddate":"22/12/2014","answer":"Issue
Clearing alarms, faults and events from MiCOM devices

Product Line    
MiCOM S1 Studio 4.0 and above
Easergy Studio 

Resolution    
Below is a video on Easergy Studio and also steps using MiCOM S1 Studio.  They are both the exact same process.

In S1 Studio right click on the device and select "Supervise Device".

\"Image

Once the "Supervise Device" box popup select "Reset Cell"

\"Image

The "Reset Cell" box will popup.  Choose the cell to reset and click "Reset/Send".

\"Image

 \n
 
"},{"Title":"Video: Current Transformer (CT), Potential Transformer (PT) wiring standards","UrlName":"FA212245","LastModifiedDate":"20/03/2025","products":"Factory Assembled Enclosures, Multi-circuit Power and Energy Meters, Basic Multifunction Power and Energy Meters, Entry Energy Meters, Advanced Power Quality Meters, Current transformer TI, Intermediate Power Quality Meters","score":0.8870841598186455,"firstpublisheddate":"11/11/2010","answer":"

Issue
What is the industry standard for current transformers (CTs) and potential transformers (PTs)? What is representation of letters H, X and S? 

Product Line
3090 SCCT, UL2808 5 A  Split-Core Current Transformers (CTs), and potential transformers (PTs)

Cause
Installation of CTs and PTs. 

Environment
Installation and wiring of CTs and PTs

*Warning: Installation and maintenance of this device should only be performed by qualified, competent personnel that have appropriate training and experience with high voltage and current devices. Failure to follow the instructions / warnings in the Meter Installation Guide can result in permanent damage to the meter, severe injury or death.  

Resolution
The industry standard for current transformers (CTs) are as follows:
The Primary or Line(source) side is designated with the letter 'H', "H1", or a white dot on the flat surface of the CT.  Some CT's may have an arrow that points out the current flow direction from the source to the load.  

\n\n

The Secondary or Load side is designated with either the letter 'X' or 'S'.

X1 (White for 3090SCCTs) is the positive wire.
X2 (Black for 3090SCCTs) is the negative wire.

Schneider Electric model 3090SCCT or "UL2808 5 A  Split-Core" current transformers identify the X1 (Positive) wire as WHITE and the X2 (Negative) wire as BLACK.


The industry standard for  (PTs) are as follows:

The H1 is the primary positive terminal. This terminal may have a white dot on the casing to indicate polarity. 
The H2 is the primary negative terminal. 
The X1(S1) is the secondary positive terminal. This terminal may have a white dot on the casing to indicate polarity. 
The X2(S2 is the secondary negative terminal.

Note: Always refer to the CT or PT cut sheet to verify color designation and detailed designations.

The following video discusses differences between control transformers and potential transformers:

\n"},{"Title":"Video: What would cause ATV61 and ATV71 drives to not power up and have a blank display?","UrlName":"FA174811","LastModifiedDate":"12/12/2024","products":"Altivar 71, Altivar 61","score":0.8690442456381815,"firstpublisheddate":"23/09/2013","answer":"

Issue: 
Troubleshooting Blank Display on Altivar 61 & 71 Drives

Product Line:
Altivar ATV61 and ATV71

\n\n

Environment: 
All of the ATV61 and ATV71 drives

\n\n

Cause: 
DC bus is not charging, bad power board or MCB

\n\n

Resolution:

\n\n
  1. Check Mains voltage on L1 L2 L3,
  2. Check DC bus voltage on PA+ and PC ( if this drive has a DC choke check to make sure its connected to PA and PO).
  3. Check the +24vdc and +10vdc power supplies. (measure each one to COM)  If power supplies are missing, remove field wiring from the terminals and test again.
  4. Power cycle the drive, if needed, and see if the display comes back up.
  5. Check to see if there is an Ethernet cable connected  into the Modbus port.  Remove any connection to the Modbus port.
\n
 
If mains voltage and DC Bus voltage are good, but 24V and/or 10V supplies are not, the drive will need to be repaired or replaced.

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
 
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)"},{"Title":"Video: How do I read data from a Modbus TCP device using the embedded Ethernet port on a Unity Premium PLC?","UrlName":"FA346361","LastModifiedDate":"07/10/2024","products":"Modicon Premium","score":0.86507711613974,"firstpublisheddate":"17/10/2018","answer":"Issue:
Programming Modicon Premium PAC to Read Device Data via Ethernet Port

Product Line:
Premium, Unity Pro

Environment:
Unity Pro software

Resolution:



To read data from a Modbus TCP device using the Premium PLC with embedded Ethernet port , follow the steps below:
1. Create a Premium project with an embedded Ethernet port on the CPU
2. Create an Ethernet network under "communication" within the project browser
3. Double click on the newly created network and under the "IP configuration" tab, enter the desired IP address and subnet mask
4. Select the "messaging" tab and check the "XWAY profile" option.
5. Enter an XWAY address and IP address under the connection configuration section. The XWAY address comprises of a network and station number. The network number can be between 0 and 127 and the station number must be          between 100 to 163 for Modbus TCP messaging. Example of XWAY address is 1.101
6. Create a section and add the READ_VAR function block
In the example below, the Premium PLC is reading 5 words starting a 40400 in the remote device

READ_VAR (ADR := ADDR('{1.101}SYS'),
          OBJ := '%MW',                           (* Type of objects to read for Premium PLC: '%MW': internal words *)
          NUM := 400,                              (* Index of the first object to read. *)
          NB := 5,                                      (* Number of objects to read. *)
          GEST := %MW50:4,                  (* Exchange management table *) 
          RECP => receive_buffer);          (* Word table containing the value of the objects read. The length of this array must be greater than or equal to NB*) 

%MW52 := 20;  (* The third word of the management table is managed by the user which defines the maximum response time using a time base of 100 ms.*)

 \n

If this FAQ did not solve your issue, you can chat with us at chat with us  or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

\n\n

If you are not located in North America, please contact your local Customer Care Center for assistance:

\nSupport | Schneider Electric Global (se.com)"},{"Title":"Video: What is Modbus Tester and how do I use it?","UrlName":"FA180037","LastModifiedDate":"13/05/2026","products":"Integrated Power & Energy Management Software, Meter Configuration Utilities, Communications, Multi-circuit Power and Energy Meters, Basic Multifunction Power and Energy Meters, Advanced Power Quality Meters","score":0.798964653450872,"firstpublisheddate":"04/10/2012","answer":"
\n

Issue
Need a simple tool that can read Modbus registers.

Product Line
Modbus Tester

Cause
Diagnosing communications or verifying values.

Resolution

\n
Modbus Tester is a Windows-based tool designed for simple register reading and writing. The screenshot below highlights commonly used value blocks, and the accompanying video demonstrates how to read and write registers.
Note: Modbus Tester is hardcoded to use port 502.
\n



\"Modbus



Attached is a copy of the program.

\n
"},{"Title":"Troubleshooting - Usb PLC Service does not start and I cannot connect my PC to my Modicon PLC via USB cable","UrlName":"FA372976","LastModifiedDate":"13/11/2025","products":"Modicon M238, Modicon M221, EcoStruxure Machine Expert, Modicon M251, Modicon M241, EcoStruxure™ Control Expert, Modicon LMC058/LMC078, Modicon M340, Modicon M580, Modicon M258","score":0.7737652166802012,"firstpublisheddate":"05/04/2019","answer":"
Issue
Troubleshooting - When I try to connect my Modicon PLC to my computer via USB connection, the Windows USB driver cannot detect it and the "Usb PLC" service does not start.

Product Lines
EcoStruxure Control Expert (Unity Pro v12+): Unity Quantum PLCs, Modicon M340, M580, MC80
SoMachine Basic / EcoStruxure Machine Expert Basic: Modicon M221
SoMachine v4.1+: Modicon M258 PLC, Modicon LMC058 Motion Controller, ATV-IMC Driver
EcoStruxure Machine Expert: Modicon M258, M262, LMC058
Schneider Electric PLCUsb Driver x64 Suite

Environment
Windows 7
Windows 8.1
Windows 10
\n
Windows 11
USB Drivers

Resolution
This FAQ will go through some troubleshooting steps on this topic specifically if the Usb PLC Windows Service does not run.

Before going through the following steps, please contact Schneider Electric Support to obtain the latest 'PLCUsb Driver X64' Suite. This Microsoft signed driver package is compatible with all PLC families from EcoStruxure Machine Expert (SoMachine) and EcoStruxure Control Expert (Unity Pro).

In EcoStruxure Control Expert's installation DVD .ISO image, this will be located in the "Communication Drivers" folder, or you may download the latest version (as of Nov 2025) from the bottom of this FAQ.
For Windows 7 or 8.1: "SchneiderPLCUSBDriverSuite (14.13.0.0) Win7.zip"
For Windows 10 only (from Control Expert v15): "SchneiderPLCUsbDriverSuite (v14.15.0.0) Win10.zip"
\n

For Windows 10 or 11 (from Control Expert v16): "SchneiderPLCUsbDriverSuite (v14.16.0.0) Win10 or 11.zip"

\n

\n

Note for X80 Architectures: If a BMXXBE1000 rack extender module is installed at the end of the X80 rack, please ensure the unused port is terminated with the line terminator part number TSXTLYEX.

\n


Section A) Check if the Windows cannot verify the digital signature of the PLC:

\n
  1. Open the Windows Device Manager
  2. Find the device in the list:\n
    • M340 will appear under "Modems" as: "BMX CPU" or "BMX CPU #x" (where x is an integer)
    • M580 will appear under "Network adapters" as: "SE RNDIS PSX M580 Controller" 
    • M262 will appear under "Network adapters" as: "SE RNDIS PSX M262 Controller"
    \n
  3. Right-click the device node
  4. Go to Properties
  5. In the General tab, check if the Device Status shows: "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"\"Device
  6. If you see this message it will likely mean that you have a driver that is older than v14.13.0.0 which was a version not signed by Microsoft before 2019 when Microsoft required Digital Signatures for all USB drivers. Skip to section E below to uninstall and reinstall the latest driver.
\n


Section B) Check if the 'Usb PLC' service is running:

\n
  1. Click the Windows Start button.
  2. Run "Services.msc".
  3. Scroll down to the Service names that start with the letter 'U'.
  4. In the row named "UsbConnect" and description "Usb PLC", check the  Status column.
  5. If the Status column is blank or Stopped, right click on the row and choose "Start". \"Task
  6. If this is not possible or an error appears, check the Startup Type, is it blank?
  7. If so, Right-click on the row and go to Properties.
  8. Change the Startup Type to Manual, and Start the Service with the Start button.
  9. If an error appears "Windows could not start the Usb PLC service on Local Computer. Error 2: The system cannot find the file specified." go to the next set of steps.
\n

Section C) Check whether or not UsbConnect.exe and UsbConsole.exe are running:

\n
  1. Right-click on the Windows Taskbar and choose "Task Manager" (or Ctrl+Alt+Delete and choose "Task Manager")
  2. Go to the Details Tab in the Windows Task Manager.
  3. Scroll down to the process names starting with the letter 'U'
  4. Check if 'UsbConnect.exe' and 'UsbConsole' are running.
  5. If they are not running, go to C:\\Windows\\System32\\ to see if UsbConnect.exe and UsbConsole.exe appear at this folder level. If they do not,
\n

Section D) If these conditions two occur: (Section B-Step 9) "The system cannot find the file specified" and (Section A-Step 5): both UsbConnect.exe andUsbConsole.exe do not exist in the C:\\Windows\\System32\\ folder,
we will need to remove the 'Usb PLC' service from Windows:

\n
  1. Unplug the USB cable from your PC
  2. Close the File Explorer open to "C:\\Windows\\System32\\".
  3. Close the Services window (services.msc).
  4. Run CMD in Administrator Mode.
  5. If the location is not already 'C:\\WINDOWS\\System32\\', change the directory with the command: cd C:\\windows\\system32\\
  6. Type: sc delete "Usb PLC"
  7. Hit the Enter key. This will remove the Usb PLC service from your computer's registry.
  8. Run services.msc, once again to confirm it is removed.
\n

Section E) Next, we will uninstall the Schneider Electric 'PLCUsb Driver X64' suite:

\n
  1. Go to Windows Control Panel-> Programs and Features.
  2. Find "PLCUsb Driver X64".
  3. Right-click on it and Uninstall.
  4. Restart your PC.
  5. Continue to Section F.
\n

Section F) Install the PLCUsb Driver X64 suite.

\n
  1. Install the new PLCUsb Driver X64 suite.
  2. Restart your PC.
  3. Go to Services.msc and check that the 'Usb PLC' service is Running.
  4. Go to Task Manager and check that 'UsbConnect.exe' and 'UsbConsole.exe" are running.
  5. Plug in the USB cable connecting the PLC to your PC.
  6. Go to Windows Device Manager.
  7. Expand the 'Modem' node.
  8. If there is a yellow triangle by the node of the PLC, right-click on that node and "Uninstall Device".
  9. Once the device disappears from your Device Manager, unplug the PLC's USB cable from your PC.
  10. Wait 30 seconds.
  11. Plug the PLC back into the USB port of the PC.
\n
If at Step 4 the UsbConnect.exe and UsbConsole.exe are NOT running, try running C:\\Windows\\System32\\UsbConnect.exe directly from Windows File Explorer as Administrator. This should spawn both "UsbConsole" and "USB PLC NT Service" in the Task Manager:\"UsbConsole
If the are not running, then check with the Administrator of your computer to see if they are being blocked by:
Group Policy, Firewall, Anti-malware software, or Antivirus software.
\n



Section G) Identify and Remove Duplicate Devices in the Device Manager (specifically for M340 only)

\n
  1. Open the Windows Device Manager.
  2. Click on View
  3. Select 'Show hidden devices' 
  4. Expand the Modems item.
  5. Delete the BMX CPU devices found under Modems \"Modems
  6. If there are any unknown devices found under Modems, delete those also.
  7. Retest
\n


Section H) Check for RasClient Error (EventID: 20227) in Windows Event Viewer - Application log folder (specifically for M340)
Specifically for the M340 PLC connection, you may see this combination of symptoms:

\n
  • The BMX CPU instance in Device Manager will appear as working properly\"Device
  • However, when you launch the Drivers Manager (SCHNEIDER Drivers Management Properties), click on the PLC USB Driver tab, click on the [More...] button, it shows:\"PLC\n
    • Status: <blank>
    • Remote IP : <blank>
    • Local IP : <blank>
    • Standard SE USB connection log: "No (or active) USB connection: Plug (or replug) USB cable"
    \n
\n

 

\n
  • Normally, when the M340 is detected as connected via USB, the PLC USB Driver Diagnostic should show:​​\n
    • Status : <blank>
    • Remote IP : 90.0.0.1
    • Local IP: 90.0.0.2
    • Standard SE USB connection log: "<lineNumber>:<Timestamp>->Active USB-connection: 'USBCON'"
    \n
\n
\"PLC
\n

 
Steps to recognize this issue:

\n
  1. Run the Windows Event Viewer
  2. On the top-left pane, choose "Application"\"Windows
  3. At the timestamp of when you plugged in the USB cable, check to see if you have an Error with:\n
    • Source = RasClient
    • Event ID = 20227
    • General Error Message: "The user SYSTEM dialed a connection named USBCON which has failed. The error code returned on failure is 720."\"RasClient
    \n
  4. If this is observed, then follow the instructions in this Video: How to Correct Control Expert Not Able to Connect with M340 Using USB | Schneider Electric Support
\n


Steps to solve this issue from the video:

\n
  1. Run the Windows Registry Editor (regedit.msc)
  2. Go to Edit -> Find... (or hit Ctrl+F)
  3. Search for the GUID (General Unique ID) string: "{4D36E972-E325-11CE-BFC1-08002BE10318}".
  4. Observe that in the Registry Editor, this highlights "Computer\\HKEY\\LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E972-E325-11CE-BFC1-08002BE10318}\\"
  5. Right click on this folder and choose "Export" to save a backup of this folder.
  6. Once you have saved the file, expand the folder in the Registry Editor.
  7. Select each folder "0000", "0001", "0002"\n
    1. carefully search for the name 'DriverDesc' with the Data 'WAN Miniport (PPTP)" and delete just that row.
    2. carefully search for the name 'DriverDesc' with the Data 'WAN Miniport (IP)" and delete just that row.
    3. DO NOT Delete any other rows with the name DriverDesc.
    \n
  8. Open Windows Device Manager
  9. Navigate to "Network adapters" and expand it
  10. Right-click on "WAN Miniport (IP)"
  11. Choose "Uninstall device"
  12. Right-click on "WAN Miniport (PPTP)"
  13. Choose "Uninstall device"
  14. Scan for hardware changes to reinstall the WAN Miniport (IP) and WAN Miniport (PPTP) drivers. There are two methods:\n
    1. Right-click on the name of the computer -> choose "Scan for hardware changes" or
    2. Click the button on the toolbar that looks like a magnifying glass over a monitor.
    \n
  15. Open Powershell or Command Line (cmd.exe) as Administrator
  16. Type the command "netsh int IP reset - this will reset the Windows TCP/IP stack
  17. Unplug the USB cable from your PC
  18. Power cycle the M340 PLC
  19. Plug the USB cable back into the PC to connect the M340 PLC again
  20. Test your connection from EcoStruxure Control Expert
\n

At this point, you should be able to connect to the PLC using its respective configuration software (EcoStruxure Machine Expert / SoMachine or EcoStruxure Control Expert / Unity Pro).
If the issue persists after these troubleshooting steps, please contact Schneider Electric Customer Care.

Section I) Check if the Windows Ethernet is Reaching Out to the Internet for IP Address 90.0.0.1 Instead of the Local COM port:
In this case, the symptoms will be as follows:

\n
  1. When the cable from the PLC is plugged in, the details of the PLC node shown in the Device Manager shows no errors and the driver shows that it is installed successfully.
  2.  When the cable from the PLC is plugged in, go to the SE Driver Manager console from SCHNEIDER Drivers Management Properties > PLC USB Driver tab > [More...], here you actually see:\n
    • "Active USB-connection: 'USBCON'" which indicates an active successful USB connection.
    \n
  3. When you try to test the connection from EcoStruxure Control Expert via the PLC > Connect dropdown, it returns the popup message: "This isn't a valid PLC Address, or PLC is busy, or media is off."
  4. Pinging the IP Address 90.0.0.1 from Windows Command Line (cmd.exe) returns "General failure" (usually, if nothing is connected via USB, it should return "Request timed out."
\n

This combination of symptoms is actually telling us that the computer is likely reaching out to 90.0.0.1 on the Internet and not through the virtual IP 90.0.0.1 via the USB COM port assigned in the Device Manager. The most common reason would be because a Proxy Server is used in Windows settings to reach out to the Internet.

In this case, go to Windows Settings > Network & Internet > Proxy
And deactivate "Use a proxy server".

Other solutions may include one of the following (NOTE: do no do this without IT help in case of special settings rolled out for your computer by your IT):
- Deactivating any other IPv4 or IPv6 Transition Technologies
- Resetting the TCP/IP Stack with cmd commands:
   netsh i r r
   netsh winsock reset

- Uninstall Suspected applications that could be redirecting the traffic.

Section J: Virtual Machines

Symptom:
When using EcoStruxure Control Expert in a Virtual Machine and the Driver inside the VM does not install properly in the Windows Device Manager upon the cable being plugged in.
You may even see that the plcusb.sys file from C:\\Windows\\System32\\Drivers\\ folder may be deleted by the OS when this occurs.

Cause:
The cause can be an issue with when the PC Host physical machine has the original connection, and a failure in the OS passing the USB cable connection to the Virtual Machine (possibly a BIOS firmware issue tied to hardware).

Recommendation:
Turn off automatic assignment of the USB device to the VM.

\n
  • In Device Manager, right-click on the PLC and Uninstall
  • Unplug the USB cable
  • Plug in the USB cable again
  • When asked whether or not to assign to the USB connection to the Host (physical PC) or Virtual Machine, choose the Virtual Machine.
  • You may also need to delete the hidden past connections (instructions in Section G).
\n


Section K: Dell Precision Laptops
Symptom:
The USB ports on the sides of the Dell Precision 7550 laptop do not work with the USB connection to PLCs.

Cause:
This could be either BIOS or hardware related. The root cause is undetermined at this time.

Recommendation:

\n
  • Use the USB port(s) located on the back of the laptop.
  • Depending on the Dell model, there may a conflict in the COM ports assigned by Dell software which comes with the laptop and you may also need. You may also need to delete some of them from the Registry. Check with your local IT Administrator for help doing this. See external article on this Windows-specific topic (valid for Windows 7 and Windows 10): https://woshub.com/how-to-clean-up-and-reset-com-ports-in-windows-7/
\n


Section L: M340 Appears in the Device Manager with COM Port in SE Driver Manager, Yet PLC USB Driver Diagnostic Shows "No (or no active) USB connection"

\n
Symptoms:
\n
In the situation where you observe that these 3 events occur:
\n
1) M340 correctly appears as in the Device Manager under Modems -> BMX CPU and appears as "Working Properly"
\n
2) In the SCHNEIDER Drivers Management Properties -> PLC USB Driver Tab, a COM port is assigned to the "Virtual Modem Port (Standard)"
\n
3) In the, SCHNEIDER Drivers Management Properties -> PLC USB Driver Tab, click on [More...], and in the PLC USB Drivers Diagnostic popup, in the top box "Standard SE USB connection log", it shows "No (or no active) USB connection: Plug (or replug) USB cable", and the Remote IP and Local IP are blank.
\n
\"Device
\n
 
\n
Cause:
\n
The Windows Telephony Service is not running.
\n
 
\n
Recommendation:
\n
1) Open Windows Services
\n
2) Run the Telephony Service if it is not yet Running:
\n
\"Windows
\n
 
\n
 
\n
 
\n

If this FAQ did not solve your issue, you can chat with us at  chat with us  or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
 
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)

"}],"getPa":[{"Title":"What are the G1, G2, G3 and Gx classifications for the ANSI Standard, ANSI/ISA S71.04-1985, “Environmental Conditions for Process Measurement and Control Systems: Airborne Contaminants,”?","UrlName":"FA300064","LastModifiedDate":"24/06/2025","products":"Masterpact MTZ","score":1.0310878733606794,"firstpublisheddate":"25/10/2016","answer":"The G3 specification references the ANSI Standard, ANSI/ISA S71.04-1985, “Environmental Conditions for Process Measurement and Control Systems: Airborne Contaminants,” .

The G reference refers to the severity and classification of the test and it can be G1 (Mild, Moderate, Harsh and Severe (G1, G2, G3 and Gx, respectively).  The classification directly correlates with the level of corrosive effects in that environment and the standards define or characterise environments in terms of their overall corrosion potential.

G1 Mild <300Å
An environment sufficiently well-controlled such that corrosion is not a factor in determining equipment reliability.

G2 Moderate <1000 Å
An environment in which the effects of corrosion are measurable and corrosion may be a factor in determining equipment reliability.

G3 Harsh <2000 Å
An environment is which there is a high probability that corrosive attack will occur. These harsh levels should prompt further evaluation resulting in environmental controls or specially design and packaged equipment.

GX Severe >2000 Å
An environment in which only specially designed and packaged equipment would be expected to survive. Specifications for equipment in this class are a matter of negotiation between user and supplier."},{"Title":"What is the function of BUCHHOLZ relay in oil-filled transformers?","UrlName":"FA335909","LastModifiedDate":"25/06/2026","products":"Minera - Ground Mounted, Minera - Pole Mounted, Minera HE+","score":0.9732885706371759,"firstpublisheddate":"24/12/2017","answer":"Buchholz protection is normally provided on all transformers fitted with a conservator.\n
The Buchholz relay is contained in a cast housing which is connected in the pipe to the conservator, as in figure shown.\n
\n \"\"\n
A typical Buchholz relay will have two sets of contacts. One is arranged to operate for slow accumulations of gas, the other for bulk displacement of oil in the event of a heavy internal fault.\n
An alarm is generated for the former, but the latter is usually direct-wired to the circuit breaker trip relay.\n
The device will therefore give an alarm for the following fault conditions, all of which are of a low order of urgency: \n
a. hot spots on the core due to short circuit of lamination insulation\n
b. core bolt insulation failure\n
c. faulty joints\n
d. interturn faults or other winding faults involving only lower power\n
infeeds\n
e. loss of oil due to leakage\n
\n
When a major winding fault occurs, this causes a surge of oil, which displaces the lower float and thus causes isolation of the transformer.\n
This action will take place for:\n
i. all severe winding faults, either to earth or interphase\n
ii. loss of oil if allowed to continue to a dangerous degree"},{"Title":"What is Modbus and How does it work?","UrlName":"FA168406","LastModifiedDate":"22/04/2026","products":"Galaxy VS","score":0.935564236671617,"firstpublisheddate":"19/03/2013","answer":"

What is Modbus? 

\n

Modbus is a serial communication protocol developed by Modicon published by Modicon® in 1979 for use with its programmable logic controllers (PLCs). In simple terms, it is a method used for transmitting information over serial lines between electronic devices. The device requesting the information is called the Modbus Client and the devices supplying information are Modbus Servers. In a standard Modbus network, there is one Client and up to 247 Servers, each with a unique Server Address from 1 to 247. The Client can also write information to the Servers.

The official Modbus specification can be found at https://modbus.org/

\n


What is it used for?

\n

Modbus is an open protocol, meaning that it's free for manufacturers to build into their equipment without having to pay royalties. It has become a standard communications protocol in industry, and is now the most commonly available means of connecting industrial electronic devices. It is used widely by many manufacturers throughout many industries. Modbus is typically used to transmit signals from instrumentation and control devices back to a main controller or data gathering system, for example a system that measures temperature and humidity and communicates the results to a computer. Modbus is often used to connect a supervisory computer with a remote terminal unit (RTU) in supervisory control and data acquisition (SCADA) systems. Versions of the Modbus protocol exist for serial lines (Modbus RTU and Modbus ASCII) and for Ethernet (Modbus TCP).

\n


How does it work?

\n

Modbus is transmitted over serial lines between devices. The simplest setup would be a single serial cable connecting the serial ports on two devices, a Client and a Server. 

\n

\"DB9\" 

\n

The data is sent as series of ones and zeroes called bits. Each bit is sent as a voltage. Zeroes are sent as positive voltages and a ones as negative. The bits are sent very quickly. A typical transmission speed is 9600 baud (bits per second).

\n

 

\n

What is hexadecimal?

\n

When troubleshooting problems, it can be helpful to see the actual raw data being transmitted. Long strings of ones and zeroes are difficult to read, so the bits are combined and shown in hexadecimal. Each block of 4 bits is represented by one of the sixteen characters from 0 to F. 

\n

\"Hexadecimal  

\n

Each block of 8 bits (called a byte) is represented by one of the 256 character pairs from 00 to FF. 
 

\n

How is data stored in Standard Modbus?

\n

Information is stored in the Server device in four different tables. Two tables store on/off discrete values (coils) and two store numerical values (registers). The coils and registers each have a read-only table and read-write table. Each table has 9999 values. Each coil or contact is 1 bit and assigned a data address between 0000 and 270E. Each register is 1 word = 16 bits = 2 bytes and also has data address between 0000 and 270E.
 

\n

\"Register

\n

 

\n

Coil/Register Numbers can be thought of as location names since they do not appear in the actual messages. The Data Addresses are used in the messages. For example, the first Holding Register, number 40001, has the Data Address 0000. The difference between these two values is the offset. Each table has a different offset. 1, 10001, 30001 and 40001. 

\n

What is the Server ID?

\n

Each server in a network is assigned a unique unit address from 1 to 247. When the client requests data, the first byte it sends is the Server address. This way each server knows after the first byte whether or not to ignore the message. 

\n

What is a function code?

\n

The second byte sent by the Client is the Function code. This number tells the server which table to access and whether to read from or write to the table.

\n

 \"function

\n

What is a CRC?

\n

CRC stands for Cyclic Redundancy check. It is two bytes added to the end of every modbus message for error detection. Every byte in the message is used to calculate the CRC. The receiving device also calculates the CRC and compares it to the CRC from the sending device. If even one bit in the message is received incorrectly, the CRCs will be different and an error will result. .

\n

What are the formats of Modbus commands and responses? 

\n

\"function

\n

 

\n

What are data types?

\n

The example for FC03 shows that register 40108 contains AE41 which converts to the 16 bits 1010 1110 0100 0001 Great! But what does it mean? Well, it could mean a few things. Register 40108 could be defined as any of these 16-bit data types:
 

\n

A 16-bit unsigned integer (a whole number between 0 and 65535) register 40108 contains AE41 = 44,609 (hex to decimal conversion) 

\n

A 16-bit signed integer (a whole number between -32768 and 32767) AE41 = -20,927 (hex to decimal conversion that wraps, if its over 32767 then subtract 65536) 

\n

A two character ASCII string (2 typed letters) AE41 = ® A 

\n

A discrete on/off value (this works the same as 16-bit integers with a value of 0 or 1. The hex data would be 0000 or 0001) Register 40108 could also be combined with

40109 to form any of these 32-bit data types: 

\n

A 32-bit unsigned integer (a number between 0 and 4,294,967,295) 40108,40109 = AE41 5652 = 2,923,517,522 

\n

A 32-bit signed integer (a number between -2,147,483,648 and 2,147,483,647) AE41 5652 = -1,371,449,774 

\n

A 32-bit double precision IEEE floating point number. This is a mathematical formula that allows any real number (a number with decimal points) to represented by 32 bits with an accuracy of about seven digits. AE41 5652 = -4.395978 E-11 Here is a spreadsheet IEEE float calculator for inputs of 4 bytes or 2 words. To download a copy, right click and select Save Target As... 

\n

A four character ASCII string (4 typed letters) AE41 5652 = ® A V R More registers can be combined to form longer ASCII strings. Each register being used to store two ASCII characters (two bytes). 

\n

What is byte and word ordering?

\n

The Modbus specification doesn't define exactly how the data is stored in the registers. Therefore, some manufacturers implemented modbus in their equipment to store and transmit the higher byte first followed by the lower byte. (AE before 41). Alternatively, others store and transmit the lower byte first (41 before AE). Similarly, when registers are combined to represent 32-bit data types, Some devices store the higher 16 bits (high word) in the first register and the remaining low word in the second (AE41 before 5652) while others do the opposite (5652 before AE41) It doesn't matter which order the bytes or words are sent in, as long as the receiving device knows which way to expect it. For example, if the number 29,235,175,522 was to be sent as a 32 bit unsigned integer, it could be arranged any of these four ways.

\n

AE41 5652 high byte first high word first

\n

5652 AE41 high byte first low word first

\n

41AE 5256 low byte first high word first

\n

5256 41AE low byte first low word first 

\n

What is a Modbus Map?

\n

A modbus map is simply a list for an individual server device that defines - what the data is (eg. pressure or temperature readings)

\n

- where the data is stored (which tables and data addresses)

\n

- how the data is stored (data types, byte and word ordering)

\n

Some devices are built with a fixed map that is defined by the manufacturer. While other devices allow the operator to configure or program a custom map to fit their needs. 

\n

What is the difference between Modbus ASCII and Modbus RTU?

\n

Modbus RTU and Modbus ASCII talk the same protocol. The only difference is that the bytes being transmitted over the wire are presented as binary with RTU and as readable ASCII with Modbus RTU. important to note about RTU is that the RTU message does not have a Start_of_text indication. The receiving party  in the communications uses a "silent" time in order to determine the start of a new message. ASCII does have a start-of-text token. Binary messages are shorter than ASCII and therefore theoretically faster to transmit/receive. You may be happy to see update rates of about 100 ms in your HMI/SCADA and could choose either communication.

Summary:
- use RTU is possible
- use ASCII in case RTU is giving timeout problems on WinNT or when using slow communications media like 300 bps or dialup modems Most OPC Servers for Modbus support ASCII as well as RTU communications.. 

\n

What are extended register addresses?

\n

Since the range of the analog output holding registers is 40001 to 49999, it implies that there cannot be more than 9999 registers. Although this is usually enough for most applications, there are cases where more registers would be beneficial. Registers 40001 to 49999 correspond to data addresses 0000 to 270E. If we utilize the remaining data addresses 270F to FFFF, over six times as many registers can be available, 65536 in total. This would correspond to register numbers from 40001 to 105536. Many modbus software drivers (for Client PCs) were written with the 40001 to 49999 limits and cannot access extended registers in server devices. And many server devices do not support maps using the extended registers. But on the other hand, some server devices do support these registers and some Client software can access it, especially if custom software is written. 

\n

How does 2-byte server addressing work?

\n

Since a single byte is normally used to define the server address and each server on a network requires a unique address, the number of server on a network is limited to 256. The limit defined in the modbus specification is even lower at 247. To get beyond this limit, a modification can be made to the protocol to use two bytes for the address. The client and the servers would all be required to support this modification. Two byte addressing extends the limit on the number of servers in a network to 65535. By default, the Simply Modbus software uses 1 byte addressing. When an address greater than 255 is entered, the software automatically switches to 2 byte addressing and stays in this mode for all addresses until the 2 byte addressing is manually turned off. 

\n

How can you send events and historical data?

\n

Enron Modbus includes commands for moving events and historical data.. 

\n

What is Enron Modbus?

\n

Enron Modbus is a modification to the standard Modicon modbus communication protocol developed by Enron Corporation.

\n

See Enron Modbus for details.

\n

 

\n

 

\n

 

"},{"Title":"What is the Reason of Earth leakage devices tripping without fault occurrence ?","UrlName":"FA277483","LastModifiedDate":"21/05/2025","products":"Powerpact Earth Leakage Modules","score":0.9262168161943717,"firstpublisheddate":"26/12/2016","answer":"Some types of electrical and electromagnetic interference caused by the network or its environment may affect the operation of earth leakage protection devices and causes their tripping without existence of fault ,which is known by Nuisance tripping (tripping in a non-dangerous situation).

This type of tripping is caused by :
1-A transient or continuous high-frequency voltage that is superimposed on the normal network voltage (50 Hz).
2-High-frequency harmonics
3-Low-frequency continuous leakage currents
4-Switching capacitive or inductive components
5-Common mode voltage surges

Type SI RCDs have been designed to avoid nuisance tripping or non-tripping in case of polluted network, lightning effect, high frequency currents, RF waves, etc.
 "},{"Title":"What is the Acceptable value of contact resistance for 400V LV Switchboard busbar?","UrlName":"FA303960","LastModifiedDate":"24/06/2025","products":"Okken, Prisma G, Prisma P, Prisma iPM, Blokset","score":0.5068680096122468,"firstpublisheddate":"15/12/2016","answer":"Contact resistance can be measured by millivolt drop test and it has to be found by real test. But, it is not a right method to validate any busbar joints. As per IEC 61439 - 1 & 2, temperature rise of a switchboard is important and it is already validated by type test. If the temperature rise is within control, it is really not required to worry about the contact resistance of busbar joints, voltage drops etc. To control the temperature rise, right busbar architecture and device has to be chosen from the derating table provided in the Catalogue / Technical Guide and right torque has to be applied on the connection bolts. If these parameters are ensured as per Okken / Blokset design instruction, the design will be safe."},{"Title":"What is meant by vector group for transformers and why is it important?","UrlName":"FA338393","LastModifiedDate":"17/05/2026","products":"MV outdoor current transformer, MV Indoor Current Transformer, MV Transformers","score":0.49537180176198353,"firstpublisheddate":"30/01/2018","answer":"

What is vector group for transformers?
A vector group is the International Electrotechnical Commission (IEC) method of categorizing the high voltage (HV) windings and low voltage (LV) winding configurations of three-phase transformers.
The vector group designation indicates the windings configurations and the difference in phase angle between them.
Example: a wye HV winding and delta LV winding with a 30-degree lead is denoted as "Yd11".

Common vector group presentations are tabulated below. 
\"image  

Why is the vector group important to specify? 

As different combinations of winding connections will result in different phase angles between the voltages on the windings, transformers connected in parallel must have the same vector group because the mismatching of phase angles will result in circulating current and other system disturbances.

"},{"Title":"What does 1 way, 2 way and intermediate light switching mean?","UrlName":"FA381486","LastModifiedDate":"21/05/2025","products":"EZ7 Vigi","score":0.3954765381049311,"firstpublisheddate":"23/08/2019","answer":"There are 3 basic types of switches that are used for domestic purposes:\n
  • 1 Way Switches: If a light switch is ‘1 way’ this means it is just an on/off switch. This is the simplest type of switch that you can get. The single switch controls a single light (or lighting circuit).
  • 2 Way Switches: A ‘2 way’ switch means there is another switch controlling the same light. These are often used on a stair case, large room with switches by each door.
  • Intermediate Switches: If you need to control the lights from three places, say you have 3 entrances to a large room and need a light switch next to each one, you will need an intermediate switch. The light(s) can be switched on and off from anyone of 3 places.
\n
On the whole 2 or 3 gang switches will always be 2 way switches. If you are buying switches and don’t know exactly what you need, then it is often a good idea to get a 2 way switch anyway. This is because if you only need a 1 way switch, you can still use it by only connecting one of the terminals (L1 or L2) and common terminal. (If the switch doesn’t work the way you want it to, you can either turn the switch around or swap the L1 and L2 terminal)."},{"Title":"Wiring of RS485 Communications Networks","UrlName":"FA221785","LastModifiedDate":"19/12/2023","products":"ION7550/ION7650, BCPM(Branch Circuit Power Meter), ION8800, PM8000 series, EM4000 series, iEM2000 series, PM3000 series, Cabinet Power Distribution, EM4300 / WT4200, iCI, Analog AMP / VLT / iAMP / iVLT, CH / iCH, CMA / CMV / iCMA / iCMV, Digital iAMP / iVLT / iFRE","score":0.3591486094424805,"firstpublisheddate":"10/10/2007","answer":"
\n

Issue
This document attempts to explain correct methods of wiring RS485 communication networks in industrial environments based on various application notes and technical articles.

\n
\n\n
\n

Environment 
RS485 Serial Modbus Communications

\n
\n\n
\n

Resolution 
1. RS-485 (EIA/TIA-485) Differential Data Transmission System Basics
 
The RS-485 standard was developed jointly by two trade associations: the Electronic Industries Association (EIA) and the Telecommunications Industry Association (TIA). The original prefix "RS" stands for Recommended Standard and has been officially replaced with "EIA/TIA" to help identify the origin of its standards.

\n
\n\n
\n
  RS-485 Standard Specifications
Mode of operation\n\t\t\t
Differential
\n\t\t\t
Allowed no. of Tx and Rx\n\t\t\t
32 Tx 32 Rx
\n\t\t\t
Maximum cable length\n\t\t\t
4000ft length
\n\t\t\t
Maximum data rate\n\t\t\t
10Mbps
\n\t\t\t
Minimum driver output range\n\t\t\t
±1.5V
\n\t\t\t
Maximum driver output range\n\t\t\t
±5V
\n\t\t\t
Minimum drive capability\n\t\t\t
±55mA
\n\t\t\t
Maximum driver short-circuit current\n\t\t\t
250mA
\n\t\t\t
Tx load impedance\n\t\t\t
54
\n\t\t\t
Rx input sensitivity\n\t\t\t
±200mV
\n\t\t\t
Maximum Rx input resistance\n\t\t\t
12k
\n\t\t\t
Rx input voltage range\n\t\t\t
-7V to +12V
\n\t\t\t
Rx logic high\n\t\t\t
>200mV
\n\t\t\t
Rx logic low\n\t\t\t
<200mV
\n\t\t\t
Max common mode voltage\n\t\t\t
-7V to +12V
\n\t\t\t
\n
 
Full duplex implementation requires 4 wires. This may be necessary for some applications involving legacy devices. In half-duplex implementation 2 wires are used this is the recommended configuration for most Schneider Electric PMC devices.
All products manufactured by Schneider Electric PMC support half-duplex, 2 wire configuration. The 4 wire interface is usually implemented in order to avoid creating a T (tee) or star connections or to support full duplex connections.
A twisted pair type of cable should be used in order to reduce radiated emissions and improve immunity of the communications system to any external electromagnetic interference. 
The National Electrical Code and all applicable local regulations must be followed when installing the communications wiring.
 
Cable examples:\n
  • Belden 9841 or Alpha 6412 or equivalent cable may be used for applications under 300V that are indoors or outdoors in conduit above grade.
  • Belden 3074F or equivalent cable may be used for applications greater than 300V which are indoors or outdoors in conduit above grade.  
\nIn all devices the RS485 ports are opto-isolated from the internal device electronics. All devices with RS485 port have a shield terminal, which may be connected to the chassis ground (e.g. on 7X50, 880, 8600) or to the isolated reference of the RS485 port (i.e. no connection to the chassis ground as in 6200, 6300, 6100)

2. Network Configuration 
2.1 Topology
Several types of network topologies are possible, but the daisy-chain bus configuration is the most efficient. Typically, one of the units is the client controlling the network traffic and prevents multiple drivers from being active at the same time (bus contention). A shielded twisted pair cable is the physical medium. The cable impedance should be within 100-120ohm range. In the Backbone with Studs technology, no studs should be left unconnected at the device end. Otherwise, such a stud will act as an antenna and introduce a significant amount of noise on the RS485 bus, to such a point that communications may become impossible. This is actually a fairly common source of problems.
 

 
 
The longer the cable, the lower the data rate:\n
\n2.2 Termination
Termination resistors that match the cable's characteristic impedance are essential for minimizing reflections and consequently communication error rates and electromagnetic emissions. For common RS-485 cables (a twisted pair of 24AWG wires), this means a 100-120 resistor at both ends . Termination resistors should be used especially with long cable length to ensure data integrity. Note that, on very long cable length, adding termination resistors can sometime cause an additional drop of voltage that will cause a loss of communication on the devices that are furthest from the client. In this case, adding a repeater or removing some termination resistors can restore communications.

2.3 Fails-Safe Biasing
 Open bus condition:
When a node is disconnected from the bus, the state of the bus, as seen by the  receiver, is undetermined and may result in random output from the receiver.  A weak failsafe biasing is recommended to ensure that the receiver does not enter undetermined state under open bus conditions.

 Idle bus condition:
When no drivers are active on a bus with termination resistors, those resistors will decrease the differential bus voltage to zero, which according to the RS485 standard, is an undefined bus condition. Biasing resistors should be used in order to generate a valid bus logic state under idle-bus conditions. Biasing resistors are only needed at one node (usually the client), hence configuration switches must be used if the biasing resistors are incorporated into every node. Only one device on the bus should be providing the biasing. The biasing resistors may be external or internal to the device. Some products e.g.8800, 7X50 have internal resistors which may be connected with internal switches to provide biasing of the bus.  The Com 32 and Com 128 have permanently connected biasing resistors.

2.4 Unit Load (U.L.)
A one RS485 transceiver represent a load of 1U.L. The RS485 standard specifies the bus loading as 32 U.L.
 
2.5 Shielding and Grounding
The RS485 interface standard does not specify a ground wire, but such wire is needed to provide a return path for common mode currents and consequently reduce emissions. It may be possible to operate the RS485 loop without a ground wire, but such systems may radiate high levels of EMI.
           
A shield limits coupling of external interference and noise onto the bus. Generally the shield should be connected to the chassis ground (installation ground) at one end of the cable. In case of ground potential differences between nodes (common in industrial locations) this arrangement prevents the flow of DC ground loop currents in the shield. Ground loop currents flowing in the shield will induce noise in the communications cable. A capacitor or an RC network may be used between the other end and ground.
 

 
The RS485 nodes can tolerate from -7V to +12V  of common mode voltage. When this voltage is exceeded the nodes are no longer guaranteed to function and may even be damaged.
Due to significant differences in ground potentials that may and will be present between nodes in industrial locations, ground should not be used as a reference. In installations where ground is used as return path 100-120 resistors may be used to limit the ground currents flowing due to ground potential differences between devices. 
The figure below illustrates the grounding concepts.
 
 \n


Connection Example: 6300 meter, terminated daisy chain bus.
 
The shield terminal is not connected to chassis ground of the meter. Installer must ensure low impedance connection to the system ground at one end of the cable. The 4 wire port on the 6300 is intended to help the installer avoid making T (or stub) connections.  Note the use of termination resistors RT.
 

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Example: third party devices:                       \n
\n 
 \n


Examples of improper networks Do NOT do this:
 
Unterminated cable:

Incorrect location of termination resistor:

 
Multiple cables in a star configuration

 
Backbone cable with long stubs:

 

\n
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