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Schneider Electric Gulf Countries and Pakistan Website

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Category of Personal Information and Representative Data Elements
Purpose for Collecting and Sharing the PI
Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose
Contact Information: Name; Username; Mailing address; Email address; Telephone number; Mobile number We use this type of information to identify you and communicate with you, including: To send transactional messages (such as confirmations); To send marketing communications, surveys, and invitation; To personalise our communications and provide customer service, For our Everyday Business Purposes³ We may disclose this type of information to our Affiliates and to Service Providers, including to social media companies that use the data only to identify which of our customers use their platforms so that we can deliver ads to you on the platform. Third parties who deliver our communications, such as the postal service and couriers; Third parties who assist us with address hygiene and fulfilment; Other third parties as required by law
Relationship Information: Personal characteristics and preferences, such as your age range, marital and family status; Loyalty and rewards programme data; Household demographic data, including census data; Data from social media profiles; Hobbies and interests We use this type of information: To better understand you and to understand our customers generally; For product and service development and improvement; To identify prospective customers; For internal business purposes, such as quality control, training and analytics; For our Everyday Business Purposes We may disclose this type of information to our Affiliates and Service Providers and to: Third parties with whom we have joint marketing and similar arrangements; Our lawyers, auditors and consultants; Other third parties as required by law
Transaction and Interaction Information: Account information and related records; Records related to use of our websites and apps; Authentication data (passwords, account security questions); Customer service records; Visitor logs We use this type of information: To fulfil our business relationship with you, including customer service; For recordkeeping and compliance, including dispute resolution; For internal business purposes, such as finance, quality control, training, reporting and analytics; For risk management, fraud prevention and similar purposes; For our Everyday Business Purposes We may disclose this type of information to our Affiliates and Service Providers and to: Third parties with whom we have joint marketing and similar arrangements; Third parties as needed to complete the transaction, including delivery companies, agents and manufacturers; Our lawyers, auditors and consultants Customers, in connection with their audits of Schneider Electric Other third parties as required by law
Inferred and Derived Information: Propensities, attributes and/or scores generated by internal analytics programmes We combine inferred data with other relationship information and use this type of information: To better understand you and to understand our customers generally; For product and service development and improvement; For internal business purposes, such as quality control, training and analytics; For our Everyday Business Purposes We may disclose this type of information to our Affiliates and Service Providers and to: Third parties with whom we have joint marketing arrangements; Our lawyers, auditors and consultants; Other third parties as required by law
Online & Technical Information: IP Address; Device identifiers and characteristics; Advertising ID; Web Server Logs; First Party Cookies; Third Party Cookies; Web beacons, clear gifs, pixel tags; Server log records; Activity log records We use this type of information: For system administration, technology management, including optimising our websites and applications; For information security and cybersecurity purposes, including detecting threats; For recordkeeping, including logs and records that maintained as part of Transaction Information; To better understand our customers and prospective customers and to enhance our Relationship Information, including by associating you with different devices and browsers that they may use; For online targeting and advertising purposes; For our Everyday Business Purposes We may disclose this type of information to our Affiliates and Service Providers including to companies such as Google that use the data collected by cookies and similar means to help us with our online advertising programmes, and to: Third parties who assist with our information technology and security programmes, including companies such as network security services who retain information on malware threats detected; Third parties who assist with fraud prevention, detection and mitigation; Third party network advertising partners; Our lawyers, auditors and consultants; Other third parties as required by law. We also disclose this information with your consent, if you explicitly allow us to place third party advertising cookies. To learn more and review your cookie settings, please read our Cookie Notice.
IoT and Sensor data: Commands, usage and other data collected, computed or produced by smart home products (such as home automation, energy management, safety and security, and electrical products) and their associated apps; Diagnostics data (such as context and description of detected errors); Geolocation data We use this type of information: To enable product functionality; For internal business purposes, such product development, security, and quality control; For relationship purposes, including analytics regarding product usage; For our Everyday Business Purposes We may disclose this type of information to our Affiliates and Service Providers and to: Third parties who assist with our information technology and security programmes, including network security services and cybersecurity consortia • Third parties who assist with fraud prevention, detection and mitigation; Third parties as needed to complete the transactions including third parties who provide products and services that you connect with ours; Third party network advertising partners; Our lawyers, auditors and consultants; Other third parties as required by law
Audio Visual Information: We collect this type of information from: Photographs; Video images; CCTV recordings; Call centre recordings and call monitoring records Voicemails We use this type of information: For internal business purposes, such as call recordings used for training, coaching or quality control; For relationship purposes, such as use of photos and videos for social media purposes; For premises security purposes and loss prevention; For our Everyday Business Purposes We may disclose this type of information to our Affiliates and Service Providers and to: Third parties who assist with our information technology and security programmes, and our loss prevention programmes; Our lawyers, auditors and consultants; Other third parties as required by law
Compliance data: We collect this type of information from: Compliance programme data, such as records maintained to demonstrate compliance with applicable laws; Product safety data and other regulatory information; Records related to consumer preferences, such as your opt-ins and opt-outs of marketing programmes; Records related to CCPA rights requests We use this type of information: To comply with and demonstrate compliance with applicable laws; For legal matters, including litigation and regulatory matters, including for use in connection with civil, criminal, administrative, or arbitral proceedings, or before regulatory or self-regulatory bodies, including service of process, investigations in anticipation of litigation, execution or enforcement of judgments and orders; For internal business purposes, such as risk management, audit, internal investigations, reporting, and analytics; For our Everyday Business Purposes We may disclose this type of information to our Affiliates and Service Providers and to: Our lawyers, auditors and consultants; Regulators, customers and other third parties, in connection with their audits of Schneider Electric; Other third parties (including government agencies, courts and opposing law firms, consultants, process servers and parties to litigation) in connection with legal matters

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