Artificial Intelligence solutions and AI use cases

Artificial intelligence is a vital part of our solutions that address business challenges. We deliver AI-based solutions leveraging our EcoStruxure^TM architecture and platform to our four end markets — buildings, data centres, infrastructure, and industry.

AI inside our solutions

Industry

AI enables the management of critical quality parameters, stock management, automated visual inspection, industrial safety, and “self-healing” supply chain.
Building

AI is embedded in our thermal model, HVAC, gH2 flow, electrical load management, and building automation solutions.
Data centre

AI is used in our solutions encompassing smart cooling, live sensor data, predictive analytics, and smart alarms in data centres.
Infrastructure

AI makes predictive maintenance possible with anomaly detection for resiliency in infrastructure.
Microgrid

AI plays a crucial role in electrical demand and supply management to empower microgrids.
Renewables and EV charging

AI empowers our customers to make data-based buying and selling decisions and manage demand peaks efficiently.

Industry

AI enables the management of critical quality parameters, stock management, automated visual inspection, industrial safety, and “self-healing” supply chain.

Building

AI is embedded in our thermal model, HVAC, gH2 flow, electrical load management, and building automation solutions.

Data centre

AI is used in our solutions encompassing smart cooling, live sensor data, predictive analytics, and smart alarms in data centres.

Infrastructure

AI makes predictive maintenance possible with anomaly detection for resiliency in infrastructure.

Microgrid

AI plays a crucial role in electrical demand and supply management to empower microgrids.

Renewables and EV charging

AI empowers our customers to make data-based buying and selling decisions and manage demand peaks efficiently.

Featured AI-based solutions in your region

EcoStruxure Resource Advisor

A solution to manage your energy and sustainability footprint. It aggregates all cross-enterprise energy and sustainability data in a single, cloud-based platform and transforms it into actionable insights.

Learn more

Our AI success stories and testimonials

Blackstone

The Blackstone Group^TM, one of the world’s largest private equity groups, uses EcoStruxure Resource Advisor to track sustainability progress.

Key highlights:

Tens of millions of dollars in energy savings.
15% reduction in CO₂ emissions.
20 portfolio companies tracked.

Read the success story

Oil and gas company

Our customer needed to capture expertise from their senior operators and apply it to more assets.

Key results with EcoStruxure Autonomous Production Advisor:

13% increase in production.
34% reduced energy consumption.
Reduced frequency of abnormal events.
Extended equipment lifetime.
Increased accuracy of event detection through continuous training of the machine-learning models by experts.

AI solutions at Schneider Electric

Jo Virtual Agent is an AI-powered chatbot designed to help you find the best self-service support on Schneider Electric online platforms in just a few clicks. When needed, Jo will seamlessly connect you with our live agents, providing all information from your chat history.

At Schneider Electric, we have customer care centres that receive around 7.5 million questions (tickets) a year from our customers. Until now, a person analysed the ticket to guide the request (a question on price, product range, connected offers, etc). This first step is now automatically done thanks to AI. AI improves the quality of service, the user experience, the execution of projects, and of course, significantly reduces costs. Our employees also have more time to focus on activities related to customer relations that are less tedious and more valuable.

Virginia AI Sales Assistant is a connected toolset that boosts sales efficiency with valuable data-driven insights and actionable alerts. This AI assistant offers custom insights such as product recommendations, visits, and opportunity reminders, or product end-of-life alerts. Our sales teams can access customer and product information and report visits quickly, and save up to 3 hours weekly.

Our “self-healing” supply chain platform uses adaptive machine learning, big data, and IoT to optimise performance-related parameters in real-time, suggests ways to improve financial and operational performance, and predicts business outcomes. Key benefits:

6-day reduction in day-in inventory, resulting in a 10% overall inventory decrease.
Average 15% yield improvement on specific manufacturing lines.
Over €100 million generated in value and productivity improved by €30 million.
Delivery time reduced by 6 days.

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How can Schneider Electric AI-based solutions bring value to our customers and partners in fulfilling their efficiency and sustainability goals?

Schneider Electric offers AI-based solutions that transform energy management and automation in industries, unlocking sustainability and efficiency and creating a new, digitised, electric world. As an industrial technology leader with our IoT and data analytics expertise, we help drive unprecedented agility through cutting-edge AI innovation and machine learning in partnership with world-leading independent software companies such as AVEVA^TM. Discover our artificial intelligence solutions that help bring value to our customers and internal operators through an agile framework, empowered teams, and AI at scale strategy. Explore our IoT-enabled, plug-and-play, open, interoperable EcoStruxure architecture and platform that enables innovation at every level, from connected products to edge control and apps, analytics, and services, and empowers our partners and customers with smart decision-making and agility. We leverage EcoStruxure to deploy AI in smart buildings, data centres, infrastructure, and industry, to help these four of our end markets lead in AI use cases and digitisation of applications and drive operational profitability safely in a greener and more sustainable way. Our strong agnostic software portfolio for Industries, including AI advisor, empowers you to design, build, operate, and maintain data that is transformed into actionable insights to control on-site energy resources, manage CO₂ emissions, and eliminate connectivity constraints. Schneider AI hub backs customer care centres, Virginia App, and sales assistants to improve the quality of service, user experience, and project execution and reduce costs, besides helping employees at Schneider Electric find new career and development opportunities.

Our AI-based solutions