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Digital services for improved uptime and efficiency

Transform maintenance and operations with predictive analytics, AI, and remote monitoring – the backbone of our next-generation service plans.

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Leverage our digital services

Explore how AI and machine learning can help you improve asset performance, risk management, business operations efficiency, and uptime. With our expert support from the Connected Services Hub, you can enhance predictive analytics, increase the efficiency of electrical distribution assets, power management systems, and critical power and cooling assets.

Get 24/7 support from the Connected Service Hub

Our highly skilled remote experts team from the Connected Services Hub supports your operation and takes care of electrical distribution assets, critical power, and cooling and power distribution systems. We proactively monitor, diagnose, analyze, remotely troubleshoot and advise, through advanced analytics and AI.

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Discover our digital-enabled services plans

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EcoCare membership

Discover EcoCare membership and benefit from priority access to our services experts, remotely and on-site, with faster response time and shift to condition-based maintenance.

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EcoStruxure Transformer Expert

Optimize oil transformer replacement with our easy-to-deploy IoT sensors and monitoring solution that help reduce transformer downtime and extend usable life.

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What you get with our digital-enabled services plans

System approach and deep expertise

We offer open, cross-domain, multi-layered expertise for in-depth analytics leveraging the power of AI.

Continuous improvements and innovations

Our equipment and digital platform enable data-driven decisions and benchmarking between facilities.

Data-driven insights

We enable decision-making based on predictive analytics to get visibility in an ambiguous world and enable benchmarking between facilities.

People empowerment

We build life-long relationships and empower your team with the best expert support and technology.

Discover predictive analytics powering digital-enabled services plans

Leverage the power of our digital services for better decision-making and solve challenges that can affect your business operations' uptime and efficiency.
Reducing electrical fire events

Fire events pose a risk to business and people's safety. Decrease probability of equipment’s fire event risk with thermal monitoring and Electrical Fire Index.

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Moving to condition-based maintenance

We monitor the condition of your equipment (stress, wear and aging) to minimize on-site activities and related planned downtime costs with our Maintenance Index.

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Monitoring Transformers fleet

Get visibility of the health and operating state of your oil transformers fleet with powerful cloud-patented system insights and advanced analytics for data-driven decisions.

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Monitoring partial discharge in switchgear

We can monitor an earlier degradation of your medium voltage switchgear in 3 types of partial discharge: corona, surface, and internal.

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Discover how our digital services can help optimize data quality and power management while bringing efficiency, reliability, and sustainability into your operations.
Build trusted data quality with analytics

Find and prioritize data quality issues. Recommend how to fix them with regular system checks on data integrity required by ISO 5001.

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Improve electrical health of your power systems

Prioritize potential power quality issues and get recommendations on optimizing system performance through corrective or mitigation actions.

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Manage system alarms with our advanced analytics

Follow ISA-18.2 to identify excessive alarm conditions and recommended actions. Leverage the alarm health service to reduce the number of alarms.

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Your critical applications, whether it’s a UPS system or data center infrastructure, require the best support to keep your operations running. Unlock the potential of your connected assets with our innovative analytics.
UPS Predictive Battery wearing analytics

Leverage our advanced battery wear modeling analytics for UPS systems. Extend its life and better plan for its replacement.

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Monitoring the health of modular data center

Maximize modular data center uptime with a health index tracking key data points like active alarms, UPS load, cooling loads, access controls, and fire risk levels (for switchgear only).

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Shift to condition-based maintenance

We monitor the condition of your equipment (stress, wear and aging) to minimize on-site activities and related planned downtime costs with our Maintenance Index.

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Gain insights to enhance your digital capabilities

Smart Modular Technologies

The company invested in advanced technologies, digitization, and expertise to stay competitive in the semiconductor market.

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Guardian Glass

A leading glass manufacturer uses EcoStruxure to monitor power coming into the plant.

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RSA

EcoStruxure™ IT provides the RSA data center with reliability to support job growth in their local economy.

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Nestlé

Explore how Nestle ensures continuity of service and power reliability with our service plan.

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CERN

See how EcoStruxure Transformer Expert helps CERN monitor aging transformers to anticipate risks and extend life expectancy.

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The power of condition-based maintenance

Learn about the benefits of condition-based maintenance and how it can help you increase uptime, efficiency, and lifespan of your electrical distribution equipment.

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Maintaining electrical distribution equipment

Discover the critical link between equipment maintenance approaches and safety, service continuity, infrastructure optimization, and more.

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Unlock full digitization in electrical distribution

Check how proven technologies can enhance safety, boost reliability, optimize efficiency, and ensure sustainability. Stay up to date with the latest power distribution advances.

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Key drivers to quantitative UPS management

Learn how proactive monitoring and servicing approaches help companies manage UPS fleets distributed across multiple edge computing sites efficiently and cost-effectively.

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Detecting partial discharge before it strikes

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Digitizing surveillance to transform platform operations

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Football managers on insights for electrical distribution

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A hands-off approach to increase visibility

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How transformer monitoring reduces failures, OpEx, and extends asset lifespan

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Managing electrical distribution with condition-based maintenance

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How our EcoCare membership supports modular data centers

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How AI can support better health for people and power systems

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Need help?

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What are digital services?

Digital services are all digital technologies, solutions, and platforms companies use to deliver a wide range of services for business and commercial needs. These services include a number of offerings like cloud computing, cybersecurity, predictive analytics, digital transformation consulting, and IoT solutions. Digital services aim to streamline operations and enhance efficiency by driving innovation using digital technologies. Focusing on the transition to a more agile and data-driven operation with the use of condition-based maintenance services as well as emerging technologies enables a rapid increase in productivity. This translates into creating new business models that organizations use to gain insights from data, deliver enhanced experiences, and further optimize the process.

What is condition-based maintenance?

Condition-based maintenance is a strategy that focuses on monitoring the actual condition of equipment to determine the best time for maintenance. It is a part of our digital services offer which facilitates the process of digitalization and brings numerous operational benefits. Without a fixed schedule, it is possible to identify potential issues and trigger all the necessary activities. This leads to reduced downtime, minimized likelihood of unexpected failures, and the optimization of maintenance resources.

How can our digital services help your digitalization journey?

Our digital services encompass AI and machine learning, remote monitoring, predictive maintenance, asset performance management, electrical and power distribution, data center monitoring, and many other solutions that significantly increase the value of businesses. These digital services also include EcoCare membership and EcoStruxure Service Plan, which are key elements of the digitalization journey to further improve operational efficiency and reduce downtime.