Senior Field Service Engineer

Schneider’s purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On.

Our mission is to be your digital partner for Sustainability and Efficiency.

We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services across the entire lifecycle, enabling integrated company management for homes, buildings, data centres, infrastructure and industries.

We are the most local of global companies. We are advocates of open standards and partnership ecosystems passionate about our shared Meaningful Purpose, Inclusive and Empowered values.

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We have an exciting new opportunity for a Field Service Engineer to join our UK and Ireland teams.
In this role, you will be part of a customer-focused team dedicated to supporting our clients in the Smartspace line reporting to the Services Operations Manager.

The successful candidate will ensure that our customer’s control projects are managed and maintained and, where possible, upgraded. In order to carry this out, we are looking for candidates with a solid technical background in servicing residential customers.

In this role, the successful candidate will:

• Work on coordinating, preparing and fault-finding project solutions
• Design and engineer building control and automation systems and, when needed, work as part of the team to offer support to the broader team with their designs
• Work with bus systems and technologies such as KNX, LON, BACnet, Modbus & Tridium Niagara AX, with development to StruxturWare, Wiser for KNX
• Build and maintain systems software and configurations (ETS)
• Deliver necessary training to customers and other team members
• Participate in the execution of smaller projects by scheduling equipment for them and
• Pre-configuring and downloading equipment before delivery and preparation of project-related documentation, including cost sheets and maintenance contracts
• Be able to liaise with customers regarding queries they might have
• Carry out drawing and designing with AutoCAD, and when needed, update the schematics, layouts, topology drawings and other associated details

About you:

• Qualified to degree level in a relevant discipline (Engineering) or equivalent experience
• Be able to demonstrate related work experience and a strong track record in a similar role
• Be able to build a good customer relationship and a strong collaboration
• Experienced user of the following: KNX, DALI Control and Tridium AX/ N4
• Knowledge of LON, C-Bus, Modbus, Niagara AX, PME, PSO and StruxturWare would be desirable but not essential
• The ability to own and follow through on commitments to completion
• Fluency in English (written and verbal) is a must

Diversity is our heritage and our future. Be a part of it.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation; it’s an integral part of our history, culture and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

We are always open to a conversation around flexible working.

Please submit an online application to be considered for any position with us. This position will be posted until filled.

You know about us, so let us learn about you! Apply today.

“We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.”

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Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€25.7bn global revenue

137 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

You must submit an online application to be considered for any position with us. This position will be posted until filled

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.